Assistant General Manager

Naniq Global Logistics; Anchorage (AK); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

401(k) with company match

Life insurance

Employee Assistance Program

Health insurance

Vision Insurance

Disability insurance

Dental insurance

Paid time off

Voluntary Accident insurance

Job summary

Naniq Global Logistics seeks an Assistant Gateway Manager to oversee an evening-to-night package sortation process, including zip-code based sorting, palletizing, and loading for delivery on assigned routes. This role reports to the General Manager and covers a seven-day operation with possible weekend work.

The position is full-time with a salary range of $65,000–$70,000 per year DOE, plus benefits. You will lead the sortation team, ensure TSA compliance, and drive performance metrics while

Qualifications

• Must have a customer service oriented, friendly, helpful, and professional disposition.
• Must have the ability to work in a fast paced and always changing environment.
• Must have the ability to manage people effectively.
• Must have strong influence management skills.
• Must be able to pass a background check for required badging.
• Excellent organization, communication (both written and verbal), and interpersonal skills required.
• Must be able to handle sensitive and confidential information.
• Self-motivated, able to multi-task and work effectively under a minimum level of supervision in a fast-paced environment, strong problem-solving skills.
• Computer skills (Microsoft Word and Excel) required for email and customer reports.
• Must be able to demonstrate a consistent capability of working cooperatively with others in a team environment

Responsibilities

• Backfill for General Manager
• Overseeing the sortation process to ensure compliance with company and client standards and metrics.
• Manage and oversight of subcontracted ramp operations
• Ensuring sortation team members are trained to perform their assigned role
• Ensuring the sortation team complies with TSA requirements
• Managing mis-sorts and damaged packages per procedure
• Ensuring customer required reports are prepared and issued on time
• Reporting safety, security, and theft incidents
• Conducting daily safety briefings at the start of the shift
• Managing the loading of pallets/gaylords onto the assigned truck for delivery to the designated post office
• Developing sortation team members for job progression and sufficient bench depth
• Ensuring compliance with customer information and security requirements
• Being punctual for work assignments
• Maintaining a neatly groomed appearance
• Demonstrating internal and external customer service
• Complying with all applicable laws/regulations, as well as company policies/procedures
• Performing other duties as required

Skills

Customer service

Fast-paced environment

People management

Influence management

Background check

Communication

Discretion handling

Multi-tasking

Teamwork

Microsoft Word

Microsoft Excel

Tools

Microsoft Word

Excel

Job description

Job Summary: This position reports to the General Manager. This job is for an Assistant Gateway Manager who oversees a package sortation process that includes sorting packages by zip code, palletizing by zip code, managing the loading of pallets on to trucks for delivery on its assigned route. The package sortation process is scheduled for an evening to early morning operation. This job is a 5 day per week job. The sortation operation is conducted 7 days per week. Occasional work on the weekend may be required.

Pay Range: $65,000 - $70,000 per year DOE

Benefits: 401(k) with company match, Life insurance, Employee Assistance Program, Health insurance, Vision Insurance, Disability insurance, Dental insurance, Paid time off, Voluntary Accident insurance

Duties and Responsibilities:

• Backfill for General Manager
• Overseeing the sortation process to ensure compliance with company and client standards and metrics.
• Manage and oversight of subcontracted ramp operations
• Ensuring sortation team members are trained to perform their assigned role
• Ensuring the sortation team complies with TSA requirements
• Managing mis-sorts and damaged packages per procedure
• Ensuring customer required reports are prepared and issued on time
• Reporting safety, security, and theft incidents
• Conducting daily safety briefings at the start of the shift
• Managing the loading of pallets/gaylords onto the assigned truck for delivery to the designated post office
• Developing sortation team members for job progression and sufficient bench depth
• Ensuring compliance with customer information and security requirements
• Being punctual for work assignments
• Maintaining a neatly groomed appearance
• Demonstrating internal and external customer service
• Complying with all applicable laws/regulations, as well as company policies/procedures
• Performing other duties as required

Qualifications:

• Must have a customer service oriented, friendly, helpful, and professional disposition
• Must have the ability to work in a fast paced and always changing environment
• Must have the ability to manage people effectively
• Must have strong influence management skills
• Must be able to pass a background check for required badging
• Excellent organization, communication (both written and verbal), and interpersonal skills required.
• Must be able to handle sensitive and confidential information.
• Self-motivated, able to multi-task and work effectively under a minimum level of supervision in a fast-paced environment, strong problem-solving skills.
• Computer skills (Microsoft Word and Excel) required for email and customer reports
• Must be able to demonstrate a consistent capability of working cooperatively with others in a team environment

Physical Requirements: The work requires routine walking, standing, bending, and carrying items weighing less than fifty pounds. Moving items over fifty pounds will be done using team lift. Must meet physical lifting requirements of 50 lbs.

Reasonable Accommodation: It is Naniq’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.