Assistant General Manager

Lodging Dynamics; Anaheim (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401(k)

Paid time off

Travel discounts

Wellness program

Leadership development

Job summary

Lodging Dynamics is seeking an Assistant General Manager in Anaheim to supervise key hotel operations, including Front Desk and Housekeeping. The role involves training staff to deliver outstanding guest service and maintaining operational records.

The ideal candidate will possess at least 3 years of Hotel Management experience and a Bachelor's degree in Business Administration or Hospitality Management. Full benefits and growth opportunities are offered.

Qualifications

• Minimum of 3 years Hotel Management experience required.
• Strong leadership and communication skills.
• Proven customer service capabilities.
• Detail-oriented and well-organized.

Responsibilities

• Supervise Front Desk, F&B, Housekeeping staff.
• Ensure maximum guest service and training.
• Maintain accurate financial records and billing.
• Adhere to all company procedures and regulations.

Skills

Leadership

Communication

Customer Service

Accounting Knowledge

Attention to Detail

Multitasking

Conflict Resolution

Education

Bachelor's Degree in Business Administration or Hospitality Management

Job description

Location

Element Anaheim

1600 S. Clementine Street

Anaheim CA 92802

Life as an Assistant General Manager

• Directly supervises the Front Desk, F&B, Housekeeping and Engineering staff and department operations (e.g. hiring, terminating, disciplinary actions, performance evaluations). Schedules subordinates, maintaining adequate staffing levels while adhering to labor standards guidelines. Assists the Accounting Clerk in Accounts Payable and Accounts Receivable work processes.
• Assures maximum guest service through training, including but not limited to: hotel property management system, inventory management, hotel amenities, the local area, shopping, dining, entertaining and execution of current groups, sites and hotel VIPs.
• Maintains accurate records including direct bill accounts, credit card transactions, direct bill accountings, and wholesale reservation maintenance and billing.
• Adheres to all franchise and company procedures and regulations as well as standard operating procedures; aligned with Marriott Hospitality and Lodging Dynamics Hospitality Group.
• Maintains and implements established Emergency Procedures, assuring the security of guests and monies.
• Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines as well as payroll processing procedures and P&L Statements and Ownership Critique.

What we're looking for

• A minimum of 3 years Hotel Management experience is required and a Bachelor's Degree in Business Administration or Hospitality management is preferred.
• Skills: Strong Leadership, oral & written communication, customer service, and computer skills.
• Accounting knowledge.
• Attention to detail and organizational ability.
• Must be proactive, highly skilled at multitasking and good at conflict resolution.
• Must work well in team environment and present a professional demeanor.

What to expect in your first few months

You will begin by learning about the different properties in our portfolio, inside and out! From there, we'll have you working closely with the General Manager! As your work grows, you'll play an important role in assisting the FD, F&B team, Housekeeping and Engineering at creating an environment that achieves the highest possible employee & guest satisfaction, as well as overall profit for the hotel!

The perks working for us

• Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits.
• Paid time off for full AND part time associates.
• Travel discounts at hotel partners and franchises around the world.
• Participation in our Wellness program.
• On-demand pay opportunities for instant pay between paychecks.
• Leadership development program and growth opportunities.

Equal Employment Opportunity

Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility.

Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job-related requirements will be considered.