Assistant Front Office Manager | Great Benefits after 30 Days

Hyatt Regency; Jacksonville (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

401(k) with Company Match

Free Room Rates

Paid Vacation & Sick Days

Free Meals

Global Career Opportunities

Tuition Reimbursement

Employee Stock Purchase Plan

Great Company Culture

Job summary

Hyatt Regency Jacksonville is seeking an Assistant Front Office Manager to oversee the front desk team, ensure smooth guest check-in/out, and maintain service standards.

In this role you will manage cash controls, coordinate staffing, and participate in staff training and scheduling to deliver authentic hospitality. Hyatt offers comprehensive benefits and career opportunities for growth.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Strong problem-solving skills.
• Minimum of one year previous front office supervisory experience preferred.
• Proficiency in hotel management software.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Oversee front office staff and guest services.
• Maintain cash controls for agents.
• Coordinate staffing needs and scheduling.
• Provide training and staff development.

Skills

Customer service

Communication skills

Problem solving

Front office supervision

Hotel software

Flexible schedule

Tools

Hotel management software

Job description

Organization- Hyatt Regency Jacksonville

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

Organization- Hyatt Regency Jacksonville

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling.

Company benefits include, but are not limited to:

• Medical, Prescription, Dental, and Vision Insurance (after 30 days)
• 401(k) with Company Match
• Free & Discounted Room Rates
• Paid Vacation, Sick Days, New Child leave
• Free Meal
• Global Career Opportunities & Growth
• Tuition Reimbursement
• Employee Stock Purchase Plan
• Great Company Culture!

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Strong problem-solving skills
• Minimum of one year previous front office supervisory experience preferred
• Proficiency in hotel management software and guest satisfaction metrics
• Ability to work a flexible schedule including weekends and holidays