Assistant Front Office Manager

Hyatt Hotels Corporation; Scottsdale (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Hyatt Hotels Corporation in Scottsdale, Arizona seeks an Assistant Front Office Manager to oversee daily front desk operations, guest services, and cash handling. You will lead a team to deliver authentic hospitality and smooth check-in experiences.

The role emphasizes staff development, scheduling, and training to maintain high service standards in a fast-paced hotel environment. The ideal candidate has at least one year of supervisory experience and excellent communication skills.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Minimum of one year previous front office supervisory experience preferred.

Responsibilities

• Oversee front office staff operations.
• Cash control for agents and guest services oversight.
• Staff scheduling and guest services coordination.

Skills

Customer service

Communication

Leadership

Job description

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"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest.Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling.

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Minimum of one year previous front office supervisory experience preferred

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