Assistant Front Office Manager

Atrium Hospitality; Manson Park (TN); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Career growth

401(k) plan

Health coverage

PTO & vacation

Perks for life

Community impact

Job summary

Atrium Hospitality in Murfreesboro, TN seeks a Front Desk Supervisor to lead our guest services team and deliver a warm, seamless experience that builds loyalty and satisfaction.

You will manage front desk operations, assist with Night Audit and shuttle duties when needed, monitor inventory and scheduling, and promote safety while guiding a friendly, efficient team.

Qualifications

• Customer service experience is essential.
• Hospitality background helps understand hotel life.
• High school diploma or equivalent provides leadership foundation.
• A valid driver’s license is needed for guest transportation.
• Comfort with technology to manage guest information and scheduling.
• Physical ability to lift 50 lbs and stay active.

Responsibilities

• Lead the front desk team to deliver a warm, seamless guest experience.
• Respond to guest needs with professionalism and empathy.
• Assist with inventory control, cost management, and scheduling.
• Oversee daily front desk operations across all shifts.
• Step in for the Front Office Manager when needed and support Night Audit/ shuttle roles.
• Promote a safe, welcoming environment by following safety procedures.

Skills

Customer service

Hospitality

High school diploma

Driver's license

Technology aptitude

Physical stamina

Education

High school diploma or equivalent

Job description

Hotel :

Murfreesboro Embassy Suites1200 Conference Center BoulevardMurfreesboro, TN 37129Full timeCompensation Range : $21.00 - $22.05 per hour

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description

What You Will Do

• Lead the front desk team to deliver a warm, seamless guest experience that builds loyalty and satisfaction.
• Respond to guest needs with professionalism and empathy, ensuring timely resolution and follow-through.
• Support financial goals by managing inventory, controlling costs, and optimizing schedules.
• Oversee daily front desk operations, ensuring tasks are completed across all shifts.
• Step in for the Front Office Manager when needed and assist with Night Audit, Shuttle, or Concierge roles.
• Promote a safe, welcoming environment by following all safety and security procedures.

What We Are Looking For

• Customer service experience is essential because creating memorable guest moments is what we do best.
• Hospitality background is a plus—it helps you understand the rhythm and flow of hotel life.
• High school diploma or equivalent provides the foundation for your leadership journey.
• A valid driver’s license is needed since you may occasionally assist with guest transportation.
• Comfort with technology is important to manage guest information and team coordination.
• Physical ability to lift 50 lbs and stay active ensures you’re ready to support the team hands‑on.

Atrium Leadership

• Accountable Achievers: take ownership and deliver results with pride and consistency.
• Agile Thinkers: adapt quickly and solve problems with creativity and calm.
• Talent Curators: grow people, not just teams, through coaching and support.
• Transparent Leaders: communicate clearly and lead with integrity and trust.
• We lead with SPIRIT: Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork.

Why Atrium:

Here it from Maria: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.

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Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy