Assistant Front Office Manager

Hyatt Regency; Boston (MA); On-site; USD 64,000 - 68,000; Full time

Job summary

Join Hyatt Regency Boston as an Assistant Front Office Manager and be part of a team that values belonging and hospitality. Oversee front office operations, ensuring excellent guest services while fostering staff development. Enjoy competitive compensation and numerous employee benefits.

Benefits

Free room nights

Comprehensive health insurance

Paid leave

Employee discounts

Tuition reimbursement

Stock purchase plan

Opportunities for professional growth

Qualifications

• 1+ year front office supervisory experience preferred.
• Desire to satisfy others in a fast-paced environment.

Responsibilities

• Oversee front office staff and guest services.
• Train and develop staff, manage scheduling.

Skills

Communication

Customer Satisfaction

Job description

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Summary

At Hyatt, we believe in the power of belonging—making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human—connected and sustainable. Everyone's role matters, and opportunities are yours to shape. Your individuality is celebrated. At Hyatt, hospitality is more than a job; it's a career for caring people.

About Hyatt Regency Boston

Explore downtown Boston from our Theater District hotel, with easy access to entertainment, shopping, and cultural attractions. Our location offers walkability and direct MBTA connection, putting the best of Boston at your doorstep.

Role Responsibilities

• Oversee front office staff, cash control, staffing, and guest services.
• Train, develop staff, and manage scheduling.

Compensation

The salary range is $64,000 - $68,000, commensurate with experience.

Why Work for Hyatt?

• Free room nights, discounts, and family rates.
• Comprehensive health insurance and paid leave.
• Employee discounts at retailers, tuition reimbursement, stock purchase plan.
• Opportunities for professional growth and career advancement.

Our Values

Empathy, Integrity, Respect, Inclusion, Experimentation, Wellbeing.

Qualifications

• Desire to satisfy others in a fast-paced environment.
• Strong verbal and written communication skills.
• Preferred: 1+ year front office supervisory experience.
• Flexible schedule availability.

Additional Details

• Seniority level: Mid-Senior level.
• Employment type: Full-time.
• Job function: Other.
• Industry: Hospitality.