Assistant Front Office Manager

Yoder Ainlay Ulmer & Buckingham, LLP; Arlington (VA); On-site; USD 56,000 - 68,000; Full time

Job summary

A leading company in the hospitality industry is seeking an Assistant Front Office Manager in Arlington, Virginia. This role involves overseeing front office staff, ensuring guest satisfaction, and coordinating staff schedules. The ideal candidate will have a passion for customer service and supervisory experience.

Benefits

Medical, Dental and Vision Insurance after 30 days

Free room nights and discounted rates

401(k) Retirement Matching Plan

Paid Time Off including new child leave

Tuition Reimbursement

Employee Stock Purchase Plan

Qualifications

• Desire to satisfy needs in a fast-paced environment.
• Refined verbal and written communication skills.
• Previous front office supervisory experience preferred.

Responsibilities

• Oversee front office staff and cash control for agents.
• Manage staffing needs and guest services.
• Include training and staff development.

Skills

Customer Satisfaction

Communication

Flexible Schedule

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Salary Range: $56,800-$68,000

We offer excellent benefits:

• Medical, Dental and Vision Insurance after only 30 days
• Free room nights, Discounted and Friends & Family Room Rates
• Discounted F&B when staying at Hyatt Hotels
• 401(k) Retirement Matching Plan (up to 4%)
• Paid Time Off including new child leave!
• Highly competitive salaries and incentives
• Tuition Reimbursement
• Training programs
• Complimentary Employee Meals
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Minimum of one-year previous front office supervisory experience preferred
• Ability to work a flexible schedule