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Description
- Proficient in Customer Service Representative responsibilities.
- Partner with management to ensure FiveStar customer service in food service as per company policies.
- Stay informed about health and food safety regulations, including sanitation, storage, and temperature controls.
- Follow company policies on inventory control, food quality, equipment maintenance, and food preparation standards.
- Coordinate with management on communications such as emails, specials, and company programs.
- Manage merchandising, signage, pricing, and presentation of products.
- Promote food service promotions.
- Assist in training and supervising staff in food service responsibilities.
Job Details
Summary: Support Food Service Manager in maintaining food service operations, ensuring high standards of customer service and operational efficiency.
Essential Duties
- Proficient in Customer Service responsibilities.
- Work with management to uphold customer service standards.
- Keep updated on health, safety, and food regulations.
- Adhere to policies on inventory, quality, equipment, and food prep.
- Communicate with management regarding operations and promotions.
- Oversee merchandising and presentation.
- Participate in training and supervising staff.
Minimum Qualifications
- High School Diploma, GED, or equivalent.
- At least 1 year of food service experience preferred.
- Knowledge of food service equipment.
- Professional appearance, positive attitude, team-oriented, honest, and dependable.
- Ability to work in a fast-paced environment with good time management.
- Basic computer skills.
Physical Requirements
- Ability to work various shifts, including weekends and holidays.
- Stand, push, pull, reach, bend, squat, climb, walk, lift up to 55 lbs., and work in cold environments.
- Work in varying seasonal weather conditions.
Note: FiveStar is an Equal Opportunity Employer.