Assistant Fleet Manager

FIRST MANAGEMENT SERVICES LLC; Village of Menands (NY); On-site; USD 72,000 - 75,000; Full time

Benefits offered by this job

Career advancement

Positive work environment

Competitive salary

Paid time off

Benefits including medical/dental/visi

401K matching

Job summary

First Student in Menands, NY seeks an Assistant Transportation Manager to support daily operations, monitor performance, and resolve safety and customer-service issues. The role reports to the Contractual Manager and focuses on on-time routes and professional driver coordination.

Qualified candidates have 3–5 years in transportation, 2–3 years supervisory experience, and solid computer skills. The job offers full-time hours, weekend work, and a comprehensive benefits package including medical,

Qualifications

• High school diploma or equivalent.
• 3-5 years experience in transportation.
• 2-3 years supervisory experience.
• Proficient with Microsoft Word, Excel, and Outlook.
• Valid driver's license and reliable vehicle.
• Ability to work extended hours including weekends.

Responsibilities

• Ensure home to school routes are covered on time.
• Interface with drivers regarding concerns and performance issues.
• Investigate client complaints and coordinate resolutions.
• Ensure on-time performance goals are achieved.
• Monitor driver safety and IP contacts to resolve safety issues.
• Assist Contractual Manager with union grievances review.
• Ensure dispatch staff assigns spare drivers and buses for on-time coverage.
• Audit and correct athletic trip invoices.

Skills

Transportation experience

Supervisory experience

MS Office

Vehicle maintenance

English proficiency

Weekend availability

Driver travel

Tools

Microsoft Word

Excel

Outlook

Job description

First Student is Hiring Assistant Transportation Manager in Menands, NY! Salary: $72,000-$75,000 Hours: Monday-Friday 6:00am-5:00pm At First Student, our Assistant Transportation Managers are a constant reflection of our company’s commitment to safety and customer service. The Assistant Transportation Manager is responsible for assisting the Contractual Manager in supervising daily operations, monitoring performance, identifying safety issues, and resolving conflicts.

At First Student, we are proud to offer:

• Tremendous Career Advancement Opportunities due to a strong presence across North America
• Positive and rewarding work environment
• Competitive starting salary
• Personal time off and paid holidays
• Full-time benefits package including Medical, Dental, Vision and matching 401K

Assistant Transportation Manager Responsibilities

• Ensures home to school routes are covered in a timely and efficient manner
• Interfaces with drivers regarding concerns and performance issues
• Investigates client complaints and coordinates resolutions
• Ensures achievement of on time performance goals
• Monitors driver safety and makes Injury Prevention (IP) contacts with drivers to identify and resolve safety issues
• Assist Contractual Manager with review and resolution of union grievances
• Ensures dispatch staff assigns spare drivers and buses as required to provide on-time coverage of routes
• Audits and corrects athletic trip invoices based on company guidelines

Experience and Skills Required

• High school diploma or equivalent
• 3-5 years experience in transportation
• 2-3 years supervisory experience
• Computer literacy skills with Microsoft Word, Excel, and Outlook
• Familiar with basic vehicle mechanic processes and maintenance
• Ability to effectively prioritize tasks and manage time effectively
• Work extended hours regularly, including weekends
• Possess working vehicle to travel within service area as needed

First Student’s commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you’ll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you’ll also enjoy security, a brilliant future, and excellent training.

Language Requirement

This role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (DOT) regulations, require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English. First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

First is also committed to providing a drug-free workplace.

First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law.

Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.

MISSION

Provide unmatched care and the safest ride to school, so when students arrive, they start and end their day with an exceptional experience and are ready to achieve their full potential.

FOCUS ON SAFETY

Safety is at the heart of everything we do.

CARE FOR OUR STUDENTS

Ensure our vehicles are welcoming and trusted places where students feel comfortable and secure

SURPASS CUSTOMER EXPECTATIONS

Go the extra mile to deliver an extraordinary experience for our customers and communities

FOSTER TEAMWORK

Work together, act with integrity, respect each other, champion diversity and inclusion

SET THE HIGHEST STANDARDS

Continually seek a better way to do things with innovation, sustainable practices, financial discipline, commercial excellence, and operational excellence