Field Supervisor

First Student; City of Mount Vernon (NY); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Hourly pay $30

Career growth

Safe environment

Safety focus

Job summary

First Student in Mount Vernon, NY is seeking a Road Supervisor to support daily operations, coach drivers and dispatchers, and ensure safe, efficient service. This role emphasizes performance monitoring, reporting, and maintaining high standards across routes and customers.

The ideal candidate holds a high school diploma, a valid CDL, and 1–3 years in transit or transportation, with supervisory experience preferred.

Qualifications

• High school diploma or equivalent required.
• Valid Class B CDL preferred.
• 1–3 years of transit or related transportation experience.
• 2–3 years of driving experience preferred.
• Supervisory experience strongly preferred.

Responsibilities

• Coach, counsel, and train drivers and dispatchers for safe, efficient operations.
• Monitor route performance, on-time departures, service quality, and incidents.
• Ensure drivers follow policies and safety procedures.
• Prepare operational reports, schedules, and daily records.
• Assist with dispatching and daily operational needs.
• Respond to customer comments and resolve service concerns.
• Conduct road checks and assist with routing, payroll, and admin tasks.
• Reconcile deposits and maintain accurate operational records.
• Assist with driver recruitment and hiring per company standards.

Skills

Coaching & training

Safety awareness

Communication

Records management

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Road Supervisor – $30.00/Hour

First Student is now hiring a Road Supervisor! At First Student, we are proud to offer safe, reliable transportation services to the communities we serve. Our Road Supervisors play an important role in supporting daily operations, coaching drivers and dispatchers, and ensuring our team delivers safe, efficient, and dependable service.

Why Join First Student?

• $30.00 per hour
• Tremendous career advancement opportunities due to our strong presence across North America
• Positive and rewarding work environment
• Supportive team focused on safety and operational excellence

Road Supervisor Responsibilities:

• Coach, counsel, and train drivers and dispatchers to ensure safe and efficient operations
• Monitor route performance, on-time departures, service quality, and incidents
• Ensure drivers follow company policies, safety procedures, and job requirements
• Prepare operational reports, schedules, and accurate daily records
• Assist with dispatching and daily operational needs
• Respond to customer comments and help resolve service concerns
• Conduct road checks and assist with routing, training, payroll, and administrative tasks as needed
• Reconcile daily deposits and maintain accurate operational records
• Assist with driver recruitment and hiring in accordance with company standards

Road Supervisor Qualifications:

• High school diploma or equivalent
• Valid Class B CDL
• 1–3 years of transit or related transportation experience
• 2–3 years of driving experience preferred
• Previous supervisory experience strongly preferred
• Strong problem-solving, organizational, and analytical skills
• Ability to effectively communicate with drivers, dispatchers, passengers, and other team members
• Comfortable using two-way radios and PA systems
• Working knowledge of Microsoft Word and Excel
• Ability to work in both office and field environments, including periods of standing and walking

At First Student, we are committed to providing a safe, inclusive, and supportive workplace where employees can grow and make a difference in their communities.

First Student is an equal opportunity employer.

Language Requirement

This role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (DOT) regulations, require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English.

First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

First is also committed to providing a drug-free workplace.

First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law.

Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.

MISSION

Provide unmatched care and the safest ride to school, so when students arrive, they start and end their day with an exceptional experience and are ready to achieve their full potential.

FOCUS ON SAFETY

Safety is at the heart of everything we do.

CARE FOR OUR STUDENTS

Ensure our vehicles are welcoming and trusted places where students feel comfortable and secure.

SURPASS CUSTOMER EXPECTATIONS

Go the extra mile to deliver an extraordinary experience for our customers and communities.

FOSTER TEAMWORK

Work together, act with integrity, respect each other, champion diversity and inclusion.

SET THE HIGHEST STANDARDS

Continually seek a better way to do things with innovation, sustainable practices, financial discipline, commercial excellence, and operational excellence.