Assistant Facility Manager

JLL; Mountain View (CA); On-site; USD 80,000 - 88,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & VisionCare

Paid parental leave

Paid Time Off and Holidays

Daily Pay

Job summary

JLL is seeking an Assistant Facilities Manager in Mountain View, CA. The role focuses on systems administration of the maintenance management system, managing work orders, and coordinating with technicians and third-party providers to ensure seamless service delivery for a distributed retail portfolio.

Ideal candidates will have 3–4+ years in facilities management, strong customer service skills, and proficiency in MS Office and Excel.

Qualifications

• 3–4+ years of facilities management experience.
• Experience with CMMS/Work Order systems.
• Strong customer service orientation and communication skills.
• Proficient in Excel and reporting.

Responsibilities

• Plan, schedule and manage maintenance activities for group/team.
• Coordinate with vendors/3rd party providers to ensure service delivery.
• Review and close work orders; monitor KPI/SLA adherence.
• Maintain CMMS integrity and proper configuration.

Skills

Facilities management

CMMS/Work orders

MS Office

Excel

Customer service

Communication

Education

Undergraduate degree

Tools

Corrigo CMMS

MS Office

Excel

Job description

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves -

The Assistant Facilities Manager position is responsible for systems administration of a maintenance management system, reporting, and facilities support for a distributed retail portfolio. Primary duties will include working with the Facility Management team to handle routine facility related operations, including creating, managing, and verifying work orders, managing and clearing work order flags, and proficient management / coordination of and with maintenance technicians and 3rd party providers.

What is your day to day?

• Using industry and client best practices, plans, schedules, coordinates and assigned all frequency and work type maintenance activities for group or team of responsibility
• Communicate KPI and SLA requirements to in a timely way and partner to identify service delivery improvements and savings; manage third-party contractors/vendors with respect to work order completion
• Oversee daily work order review; follow up on work orders to ensure successful service delivery and customer experience
• Ensure appropriate and prompt follow up with customers, technicians, and vendors
• Interface with Vendors including providing direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption. Provide Vendor Coaching on Corrigo
• Manage operations to mitigate operational risk
• Responsible for overall integrity of the CMMS (Corrigo) and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives

Desired experience and technical skills

Required

• 3-4+ years' experience with facilities management and managing CMMS/Work Order applications
• Superior customer service skills and a strong orientation to provide exceptional JLL customer experience
• Proficient in MS Office, and possess strong written, verbal and people skills
• Must be proficient at Excel Spreadsheets and have capability of customizing administrative reports

Preferred

• Ability to multitask and work without direct supervision
• Ability to plan and manage work under time constraints
• Undergraduate degree preferred, or equivalent experience

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

80,000.00 - 88,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site -Mountain View, CA

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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