Assistant Facility Manager

Jones Lang LaSalle Incorporated; Kirkland (WA); Hybrid; USD 80,000 - 88,000; Full time

Benefits offered by this job

401(k) match

Medical coverage

Paid parental leave

Paid time off

Daily Pay

Job summary

Jones Lang LaSalle Incorporated (JLL) seeks an Assistant Facility Manager in Kirkland, WA to deliver comprehensive facility management services across client portfolios, coordinating with property managers, vendors, and account teams to keep operations running smoothly.

You will manage procurements, budgets, maintenance scheduling, and call-center systems, while maintaining accurate records and supporting cross‑functional teams.

Qualifications

• Bachelor's degree in Facility Management, Business Administration or related field required or equivalent.
• 2+ years of experience in facility or property administration.
• Proficiency in MS Office with advanced Excel skills.
• Strong customer service and communication abilities.

Responsibilities

• Provide continuous facility oversight and support budgetary requests and reporting.
• Manage procurement, purchase orders and vendor contracts.
• Operate call-center work order systems for portfolio operations.
• Coordinate maintenance, events, and space reservations across sites.
• Serve as liaison among finance, clients, and staff with professionalism.
• Maintain accurate records for contracts, vendors, and emergencies.

Skills

Customer service

Organizational skills

Communication

Time management

Team collaboration

Multitasking

Education

Bachelor's degree in Facility Management, Business Administration, or related field

Tools

Microsoft Office Suite

Excel

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Assistant Facility Manager - JLL

What this job involves

As an Assistant Facility Manager at JLL, you’ll provide comprehensive facility management services while working collaboratively with property managers and account teams to ensure seamless operations across our client's portfolio. You’ll be the vital link between building occupants, vendors, and leadership—coordinating everything from work order systems and budget analysis to special events and service delivery. At JLL, we embrace more innovative ways of working, and this role empowers you to thrive by taking ownership of critical administrative and operational functions that keep facilities running smoothly. You’ll manage procurement processes, oversee service contracts, coordinate maintenance activities, and serve as a key interface with clients, visitors, and guests. This position offers meaningful opportunities to strengthen and advance your career through hands‑on experience in financial systems, vendor management, and operational excellence while contributing to our culture of collaboration that defines how we deliver exceptional facility services.

What your day-to-day will look like

• Provide continuous monitoring of facilities and support the Facility Manager with budgetary requests, analysis, reporting, and identifying cost savings opportunities to meet account targets
• Manage procurement of property supplies and services including issuing purchase orders, coordinating bid requests, administering service and construction contracts, and processing accounts payable and receivables
• Operate and maintain the call center work order system for the west coast property portfolio, ensuring accurate categorization, proper distribution to internal staff and external vendors, and timely closeouts
• Receive and dispatch work requests while resolving issues associated with building services including janitorial, food service, parking, vending, badging, conference rooms, and interior/exterior furnishings and equipment
• Act as liaison between JLL finance team, account members, clients, visitors, and guests—solving problems and resolving unique situations with professionalism and a strong service orientation
• Coordinate special events, meeting reservations, and maintenance scheduling while providing support for guests, visitors, and employees at client locations
• Maintain accurate database files including contacts, contracts, vendors, emergency information, and recurring documentation to support Property Management Operations and Administration

Required qualifications

• Bachelor's degree in Facility Management, Business Administration, or related field preferred, or equivalent combination of education and experience
• 2+ years of experience in facility or property administration with demonstrated administrative capabilities
• Proficiency in Microsoft Office Suite with advanced Excel skills for creating spreadsheets and customizing administrative reports
• Superior customer service skills with ability to maintain professionalism under stressful situations and time constraints
• Strong organizational skills and collaborative work style with ability to multitask and work independently without direct supervision
• Excellent written, verbal, and interpersonal communication skills
• Valid driver's license and ability to support multiple west coast portfolio locations as needed

Preferred qualifications

• Experience with computerized maintenance management systems (CMMS) or call center work order platforms
• Knowledge of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) in facility management environments
• Background supporting operational reporting, budgeting, financial systems, and purchasing processes
• Experience coordinating with project management teams on facility-specific initiatives
• Familiarity with vendor management and contract administration

Schedule

M-F

Location

Kirkland WA

Visa Sponsorship

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Compensation

Expected compensation for this position: 79,950.00 – 88,000.00 USD per year

Job location details

On-site –Kirkland, WA

Personalized benefits that support personal well-being and growth

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Artificial Intelligence Statement

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Privacy Notice

JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Equal Employment Opportunity Statement

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page

Background Check and Legal Statements

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Los Angeles Fair Chance Initiative

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Status

Accepting applications on an ongoing basis until candidate identified.

Company Overview

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

Trademark Notice

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.