Assistant Facilities Manager (Facilities Coordinator III)

IDEMIA Public Security; Bedford (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

IDEMIA Public Security is seeking an Assistant Facilities Manager to ensure smooth operation, maintenance, and safety across IDEMIA facilities in the United States. You will coordinate maintenance tasks, manage vendor relationships, and support budget planning to optimize cost efficiency.

The role emphasizes health and safety, space optimization, and daily supervision of maintenance staff to maintain a secure and productive workplace aligned with company standards.

Qualifications

• Minimum 3–5 years of experience in commercial or industrial real estate facility management.
• Strong organizational, communication, and problem‑solving abilities.
• Experience with vendors, contractors, and ensuring regulatory compliance.
• Demonstrated expertise in maintenance, engineering, and comprehensive property operations.

Responsibilities

• Assist in managing facility operations, including maintenance and repairs.
• Coordinate with vendors and contractors for service and maintenance needs.
• Ensure adherence to health, safety, and environmental standards.
• Support budget planning and cost management for facility operations.
• Track KPIs to enhance facility efficiency.
• Contribute to space utilization and workplace improvement projects.
• Provide support and supervision to maintenance staff as needed.
• Oversee daily operations across the assigned facility or campus.

Skills

Vendor management

Regulatory compliance

Operations coordination

Budgeting

Education

Associate’s degree

Bachelor’s degree

Tools

CMMS/Work Order systems

Microsoft Office

Job description

Overview

IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identity, and access control. Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions top independent benchmarking for accuracy, fairness and scalability. These exacting standards enable our clients to build safer, fairer societies where people can live, interact, and move about freely. With 4000+ employees around the world and 150+ partners worldwide, we offer more than just a job - we provide a dynamic environment where innovation thrives, opportunities abound, and your talents are valued. Be part of a global leader shaping the future of biometric based technology. Learn more here.

Responsibilities

The Assistant Facilities Manager plays a vital role in ensuring the smooth operation, maintenance, and safety of IDEMIA Public Security’s facilities across the United States. This position coordinates maintenance, repair tasks, and manages vendor relationships to ensure quality service and cost efficiency. By working closely with the Facilities team, the Assistant Facilities Manager helps create a well‑maintained, secure, and efficient environment that enhances workplace productivity and operational effectiveness.

In This Role You Will

• Assist in managing facility operations, including maintenance and repairs.
• Coordinate with vendors and contractors for service and maintenance needs.
• Ensure adherence to health, safety, and environmental standards.
• Support budget planning and cost management for facility operations.
• Track key performance indicators (KPIs) to enhance facility efficiency.
• Contribute to space utilization and workplace improvement projects.
• Provide support and supervision to maintenance staff as needed.
• Ensure the seamless execution of daily operations across the assigned facility or campus. This includes oversight of janitorial services, life‑safety systems, engineering functions, site services, and general maintenance.
• Supervise all maintenance initiatives impacting the functionality of the property portfolio.
• Respond with urgency and precision to service requests from building occupants. This includes maintenance, repairs, and cleaning, as well as the implementation of contractual programs designed to resolve recurring issues.
• Compile and maintain comprehensive documentation and reporting, ensuring accuracy and timeliness.
• Support budget planning based on facility needs and repair activities, including the support of the development of capital budgets.

Key Relationships

• External relationships: this role will interact with Idemia vendors as well as Idemia landlords.
• Internal relationships: this role will interact with the Facility and Real Estate staff, and other Idemia co‑workers including leadership.

This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Qualifications

Required Education

• Associate’s degree in Facilities Management, Building Operations, Business, or a related discipline is required.
• Bachelor’s degree is preferred.

Relevant Experience

• Minimum of 3–5 years of experience in commercial or industrial real estate, with a focus on facility management.
• Strong organizational, communication, and problem‑solving abilities.
• Experience working with vendors, contractors, and ensuring regulatory compliance.
• Demonstrated expertise in maintenance, construction, engineering, and comprehensive property operations.
• Experience with CMMS/Work Order Management systems is preferred.

Additional Qualifications

• Proficiency in contract language and management agreements.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Note to third‑party recruiters: IDEMIA Public Security does not work with third‑party recruiters absent a signed agreement and will treat any resumes submitted without a signed agreement as the property of IDEMIA Public Security. In the event that IDEMIA Public Security hires a candidate who was brought to our attention by a recruiter who does not have a signed agreement, IDEMIA Public Security will not pay any fees to the recruiter as a result of the hire.