Assistant Facilities Manager

Topgolf Payroll Services; Tennessee; On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Free Play & Half-Price Food

Health, dental, vision benefits

401(k) retirement plan with match

Job summary

Topgolf seeks an Assistant Facilities Manager to support venue maintenance, safety, and guest experience. You will help lead the facilities team, manage scheduling, and ensure compliance with standards in a fast-paced environment.

The role requires hands-on maintenance expertise, supervisory experience, and a commitment to hospitality excellence. On-site work in a high-energy Topgolf venue offers growth opportunities.

Qualifications

• 3+ years of maintenance experience, with at least 1 year of supervisory experience.
• Experience in building maintenance, equipment repair, and facilities systems.
• Must have a clean driving record and be 21+.
• Excellent communication, time management, and organizational skills.
• Availability to work varied shifts including evenings, weekends, and holidays.

Responsibilities

• Support the Facilities Manager in day-to-day maintenance operations.
• Monitor operation and proper use of all equipment and systems in the venue.
• Assist hiring, scheduling, and onboarding of facilities team members.
• Help manage budgets, safety policies, and regulatory compliance.
• Develop and coach Facilities team to ensure high standards.

Skills

Maintenance supervision

Preventive maintenance

Facility operations

Team leadership

Education

High school diploma or equivalent

Job description

ABOUT TOPGOLF

Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food andbeverage, events, and entertainment into one experience that keeps guests coming back.

WHAT WE’RE SEEKING

Are you the kind of technician and team member who takes ownership without being asked? Do you notice what needs attention before it becomes a problem, and do you follow through untilit’struly resolved?

We’relooking for an Assistant Facilities Manager who brings both technical competence and a sense of accountability to their work. Someone who supports the Facilities Manager with urgency and precision, learns the full scope of venue operations, and takes genuine pride in the environment theymaintain.

If you want to grow infacilitiesleadership by doing the work with excellence, this is your next step.

THE ROLE

The Assistant Facilities Manager supports the Facilities Manager in leading all maintenance operations at the venue.This roleis responsible forthe repair and replacement of equipment, including the game system and entertainmenttechnologies, buildingmaintenance, and the upkeep of all hardware, machinery, and systems associated with Topgolf’s hospitality operation.

The Assistant Facilities Manager also plays a key role in building the Facilities team, supporting hiring, scheduling,Team memberdevelopment, and teamengagement, whileensuring safety, compliance, and budget standards are consistently met.

WHAT YOU WILL DO

Support Facilities Operations

• Support the Facilities Manager in the day-to-day operation of the Maintenance Department
• Monitorthe operation and proper use of all equipment and systems throughout the venue
• Monitorthe use and inventory of spare parts, maintenance supplies, and equipment
• Collaborate with the Operations team on building and grounds maintenance priorities

Lead and Develop the Team

• Coach, develop, and drive engagement with FacilitiesTeammembersand Porters
• Ensure all team members are adequately trained, properly equipped, and held to a high standard
• Delegate tasks clearly and follow up to ensuretimely, quality completion
• Support hiring, scheduling, and onboarding of Facilities team members

Manage Costs and Compliance

• Control department budgets and spending within established guidelines
• Maintainall safety, health, and environmental policies and procedures
• Ensure all city, county, state, and federal maintenance regulations are met
• Maintaina clean driving record and manage equipment and supply vendors responsibly

Uphold Safety and Standards

• Proactivelyidentifyand address maintenance issues before theyimpactguests orTeammembers
• Ensure facilities standards consistently support the overall guest experience
• Demonstrate Topgolf’s core values: Fun, One Team, Excellence,Courage, and Caring

CORE COMPETENCIES FOR SUCCESS

Drives Results

Consistentlyachieving results, even under tough circumstances.

• Pushes the Facilities team to complete maintenance and repair work to a high standard and on time
• Maintainsfocus on venue condition goals even during high-demand or short-staffed periods
• Fosters a sense of urgency in the team for resolving issues before theyimpactthe guest experience
• Shows determination in the face of complex repairs, equipment failures, or competing priorities

Ensures Accountability

Holdingself and others accountable to meet commitments.

• Monitorsmaintenance task completion and holdsTeammembersaccountable for quality and standards
• Accepts responsibility for department performance andtakes actionwhen results slip
• Ensures full compliance with safety, health, and regulatory requirementsat all times
• Follows through on commitments to the Facilities Manager, Operations team, and vendors

Customer Focus

Building strong customer relationships and delivering customer-centric solutions.

• Addresses gaps in the team’s ability to meet the facility standards that directlyimpactthe guest experience
• Ensures maintenance issues are resolved before they affect guests or the overall venue experience
• Holds teammembersaccountable for completing work that supports a safe, clean, and guest-ready venue
• Aligns Facilities operations and daily priorities to support outstanding guest experiences

Plans and Aligns

Planningand prioritizing work to meet commitments aligned with organizational goals.

• Creates realistic maintenance schedules with tasks sequenced for maximum efficiency
• Anticipatesand minimizes bottlenecks, delays, and equipment failures through proactive planning
• Aligns Facilities priorities and daily work plans with the needs of the broader Operations team
• Balances preventive maintenance tasks with reactive repair demands in a high-volume environment

QUALIFICATIONS

• 3+ years of maintenance experience, with at least 1 year of recent supervisory experience
• Experience in building maintenance, equipment repair, and facilities systems
• High school diploma or equivalent
• Must have a clean driving record
• Excellent communication, time management, and organizational skills
• Ahigh levelof self-awareness, receptivity to change, and integrity
• Availability to work varied shifts, including evenings, weekends, and holidays
• Must be 21 years of age or older as required by state or local law

PHYSICAL REQUIREMENTS

The following physical demands are representative of thoserequiredto successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit occasionally for administrative and scheduling tasks including computer and keyboard use
• Ability to stand and walkfrequentlythroughout the full shift
• Ability to speak and listen clearly throughout the shift with team members, vendors, and leadership
• Near and far visual acuityrequired; corrective lenses acceptable
• Ability to lift and carry items up to 50 lb.frequently; occasional team lifts above 50 lb.
• Ability tofrequentlybend, stoop, kneel, crouch, and reach overhead and at or below shoulder level
• Ability to work at varying heights including above six feet requiring balance and head-to-toe body control
• Ability to navigate and work within tight, restricted, and low-clearance spaces requiring sustained kneeling, crouching, and crawling positions
• Ability to grip, manipulate, and control hand and power tools requiring manual dexterity and upper body strength
• Ability tooperateseated motorized equipment including a Kubota UTV requiring hand-foot coordination and sustained alertness
• Ability to work in and transition between extreme temperature environments including high heat and freezing conditions for extended periods outdoors
• Ability to work in environments with elevated noise levels requiring the use of hearing protection

Sounds like afit?Wecan’twait to meet you!

BENEFITS

• Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify.

View team member benefits here.

ADA

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.