Assistant Facilities Manager

JLL; Redmond (WA); On-site; USD 70,000 - 110,000; Full time

Job summary

JLL in Redmond, WA seeks an Assistant Facilities Manager to partner with the Facilities Manager and drive operational excellence across commercial properties. You will bridge technical operations with strategic improvements while leading critical projects and ensuring day-to-day building performance.

You'll oversee HVAC, electrical, plumbing, life safety, and automation, manage budgets and stakeholders, inspect properties, and deliver data-driven KPI reports for client review.

Qualifications

• 3–5 years in facility management, building operations or property management.
• Working knowledge of MEP systems and BAS/BMS familiarity.
• Proven project management experience with multi-priority tasks.
• Ability to read technical drawings, equipment specs and codes.
• Strong communication and analytical skills with MS Office proficiency.

Responsibilities

• Oversee daily property operations with Facilities Manager to ensure efficient building performance.
• Lead facility improvement projects from conception to completion within budget and schedule.
• Conduct regular inspections and drive continuous improvement to cut costs.
• Manage vendor relationships, develop specs and ensure SLA adherence.
• Respond to tenant requests and participate in after-hours on-call rotation.
• Use CMMS and FM software to track work orders and generate KPI reports.

Skills

Facility management

Project management

BAS/BMS knowledge

Data analysis

MS Office

Communication

Education

Bachelor's degree in Facility Management

FMP certification

CFM certification

PMP or CAPM

OSHA certification

Tools

CMMS

Energy management systems

BAS/BMS

Job description

What this job involves:

Step into a dynamic role where you'll partner with the Facility Manager to drive operational excellence across commercial properties. As an Assistant Facilities Manager, you'll bridge the gap between technical operations and strategic facility improvements, leading critical projects while ensuring seamless day-to-day building performance. This position offers the opportunity to make a tangible impact on client satisfaction, operational efficiency, and facility innovation within JLL's world-class portfolio.

What your day-to-day will look like:

• Partner with the Facilities Manager to oversee daily property operations, ensuring all building systems—HVAC, electrical, plumbing, life safety, and automation controls—function efficiently and exceed client expectations
• Lead facility improvement projects from conception to completion, developing scopes, managing budgets, coordinating stakeholders, and tracking milestones to ensure on-time, on-budget delivery
• Conduct regular property inspections to identify maintenance needs and implement continuous improvement initiatives that enhance operational efficiency and reduce costs
• Manage vendor relationships and contractor performance, developing technical specifications, conducting performance reviews, and holding service providers accountable to Service Level Agreements
• Respond promptly to tenant service requests and participate in after-hours on-call rotation, providing emergency response for critical facility issues
• Utilize building management systems, CMMS platforms, and facility management software to track work orders, monitor asset performance, and generate KPI reports for client review
• Build strong client and tenant relationships through proactive communication regarding facility activities, projects, and service delivery, while participating in Property Management meetings to present operational updates

Required Qualifications:

• Minimum 3-5 years of experience in facility management, building operations, or property management, preferably in commercial real estate, corporate facilities, or third-party service environments
• Working knowledge of building mechanical, electrical, and plumbing (MEP) systems, with familiarity with building automation systems (BAS/BMS) and energy management platforms
• Proven project management experience managing multiple priorities simultaneously, developing project plans, managing budgets, and coordinating cross-functional teams
• Strong technical acumen to read and interpret technical drawings, equipment specifications, maintenance documentation, and building codes
• Excellent communication and problem-solving skills with customer service orientation, analytical mindset for data-driven decision making, and proficiency with Microsoft Office Suite
• Valid driver's license with reliable transportation for site visits, and physical ability to conduct facility inspections including climbing ladders and accessing mechanical spaces
• Professional demeanor suitable for corporate environment with flexibility to work occasional evenings, weekends, and participate in on-call rotation

Preferred Qualifications:

• Associate's or Bachelor's degree in Facility Management, Engineering, Business, or related field
• Professional certifications such as Facility Management Professional (FMP), Certified Facility Manager (CFM), Project Management Professional (PMP), or CAPM
• OSHA safety certifications (10-Hour or 30-Hour) and building system certifications or technical licenses
• Experience with CMMS, work order systems, or facility management software platforms
• Understanding of OSHA safety requirements, life safety systems testing protocols, and environmental compliance standards
• Experience supporting budget development, forecasting activities, and identifying cost-saving opportunities through preventive maintenance and strategic vendor partnerships
• Familiarity with workplace safety programs, incident response procedures, and coordinating life safety system inspections and certifications

Location:

On-site

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.