Assistant Facilities Manager

US AMR-Jones Lang LaSalle Americas, Inc.; Nashville (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) plan

Medical, Dental & Vision

Parental leave

Paid Time Off & Holidays

Daily Pay access

Job summary

JLL is seeking an Assistant Facilities Manager to support maintenance operations in a multi-site environment. You will handle work orders, coordinate with technicians and vendors, and ensure timely service delivery for a superior client experience.

The role requires CMMS proficiency, strong data reporting, and budget support. On-site work in Knoxville and Nashville, with a focus on minimizing disruption while maintaining facility health.

Qualifications

• 3+ years of facilities management experience with CMMS/Work Orders.
• Strong customer service orientation for the JLL client experience.
• Basic understanding of building mechanical/electrical systems.
• Effective contractor management skills.
• Proficient in MS Office; strong written and verbal communication.
• Excel-based reporting capabilities for administrative reports.

Responsibilities

• Plan, schedule, and coordinate maintenance activities for teams.
• Communicate KPI and SLA requirements; manage third‑party vendors.
• Oversee daily work order reviews and ensure service quality.
• Coordinate with technicians and vendors to minimize disruption.
• Provide vendor coaching on Corrigo and ensure system integrity.
• Support budget creation, tracking, and reporting; assist cost reduction.

Skills

Facilities management

CMMS/Work Orders

Customer service

Contractor management

MS Office proficiency

Excel reporting

Education

Undergraduate degree or equivalent

Tools

Corrigo

Job description

Nashville, TN 37232

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves –

The Assistant Facilities Manager position is responsible for systems administration of a maintenance management system, reporting, and facilities. Primary duties will include working with the Facility Management team to handle routine facility related operations, including creating, managing, and verifying work orders, managing and clearing work order flags, and proficient management / coordination of and with maintenance technicians and 3rd party providers.

What is your day to day?

• Using industry and client best practices, plans, schedules, coordinates and assigned all frequency and work type maintenance activities for group or team of responsibility
• Communicate KPI and SLA requirements to in a timely way and partner to identify service delivery improvements and savings; manage third-party contractors/vendors with respect to work order completion
• Oversee daily work order review; follow up on work orders to ensure successful service delivery and customer experience
• Ensure appropriate and prompt follow up with customers, technicians, and vendors for work order management
• Interface with Vendors including providing direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption. Provide Vendor Coaching on Corrigo
• Manage operations to mitigate operational riskResponsible for overall integrity of the CMMS (Corrigo) and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives
• Support budget creation, tracking, and reporting
• Support ongoing cost reduction programs to reduce operating costs while managing risk

Required Qualifications

• 3+ years’ experience with facilities management and managing CMMS/Work Order applications
• Superior customer service skills and a strong orientation to provide exceptional JLL customer experience
• Basic knowledge of building systems (mechanical and electrical systems)
• Effective contractor management skills
• Proficient in MS Office, and possess strong written, verbal and people skills
• Must be proficient at Excel Spreadsheets and have capability of customizing administrative reports

Preferred Qualifications

• Ability to multitask and work without direct supervision
• Ability to plan and manage work under time constraints
• Undergraduate degree preferred, or equivalent experience

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –Knoxville, TN, Nashville, TN

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Nashville, TN 37232