Assistant Facilities Manager

Public Storage; Naperville (IL); On-site; USD 60,000 - 85,000; Full time

Job summary

Public Storage in Naperville, IL is seeking an Assistant Facilities Manager to oversee a portfolio of locations, managing projects, budgets, and stakeholder communication.

You will coordinate with internal teams and external vendors, ensure safety and compliance, and respond to service requests. The role requires at least 2 years in maintenance coordination and a high school diploma, with CMMS proficiency and strong organizational skills.

Qualifications

• High school diploma or equivalent; additional technical training is a plus.
• Minimum of 2 years in maintenance coordination, facilities management, project management, or related field in corporate environment.
• Customer-centric attitude with ability to collaborate and communicate with management levels.

Responsibilities

• Scope, prioritize, and execute projects based on urgency, budget cycle, safety and other business priorities.
• Drive scheduled completions to ensure work is done on time and paid.
• Maintain and validate quality of completed work.
• Partner with internal departments to ensure smooth operations and prompt completion of work affecting our operations.
• Serve as the primary point of contact for project-related inquiries, providing timely updates to internal stakeholders.
• Monitor and evaluate external vendor performance to ensure service quality and cost control.
• Maintain accurate records of work requests, work orders, and activities in the project management system.
• Generate and analyze reports on work activities for trends, risks and opportunities.
• Address and resolve service inquiries or complaints promptly and professionally.
• Coordinate and support emergency work responses as needed.
• Ensure all work activities comply with safety regulations and company policies.

Skills

Organization

Prioritization

Multitasking

Communication

CMMS

Emergency management

Construction knowledge

Education

High school diploma

Technical/vocational training

Tools

CMMS

Job description

Job Description

The Assistant Facilities Manager role is essential in ensuring the function, improvement, and safety of a portfolio of locations across multiple states through both reactive work orders and planned improvement projects utilizing external vendor partners. Managing scope, schedule, cost, and communication with both internal and external stakeholders in alignment with the organization’s strategic goals are the core functions of this position.

Key Responsibilities

Operations & Management

• Scope, prioritize, and execute projects based on urgency, budget cycle, safety and other business priorities.
• Drive scheduled completions to ensure work is done on time and paid
• Maintain and validate quality of completed work

Stakeholder & Cross-Functional Coordination

• Partner with internal departments to ensure smooth operations and prompt completion of work affecting our operations.
• Serve as the primary point of contact for project-related inquiries, providing timely updates to internal stakeholders.

Budget & Cost Management

• In support of annual budgeting and capital planning, this position upholds best practices, standards, and specifications to ensure cost‑effective, value‑driven improvement projects.‑effective, value‑driven improvement
• Control costs by holding vendors accountable to scopes and specifications.
• Ensure planned work is staged in appropriate budget cycles and ultimately gets approved for awarding vendors.

Vendor & Performance Management

• Monitor and evaluate external vendor performance to ensure service quality, responsiveness, and compliance with standards.
• Contribute to performance evaluation of external vendors through oversight of work quality and expense management.

Reporting & Documentation

• Maintain accurate records of work requests, work orders, and other activities in the company’s project management system.
• Generate and analyze reports on work activities, identify trends, risks, and opportunities for improvement using key performance indicators.

Customer Service & Emergency Response

• Address and resolve service inquiries or complaints promptly and professionally.
• Coordinate and support emergency work responses as needed.

Compliance & Safety

• Ensure all work activities comply with company policies, safety regulations, and applicable industry standards.

Qualifications

High school diploma or equivalent required. Additional technical or vocational training is a plus.

Experience

Minimum of 2 years of experience in maintenance coordination, facilities management, project management, or related field. Must have worked in a corporate environment and have a customer centric attitude with the ability to collaborate, communicate and interact with various management levels within the organization

Skills & Competencies

• Strong organizational, prioritization, and multitasking skills.
• Excellent written and verbal communication abilities.
• Proficiency with computerized maintenance management systems (CMMS) and related tools.
• Ability to work effectively under pressure and manage emergency situations.
• Solid understanding of construction procedures, equipment, and facilities of operations.

Driving Requirements

Valid driver’s license

Working Conditions

Office-based with regular site visits. Full-time with potential after-hour emergency engagement.

Additional Information

Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.

Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.