Assistant F&B Operations Manager (Beverage)

Hyatt Regency Calgary; Boca Raton (FL); On-site; USD 50,000 - 75,000; Full time

Job summary

Une entreprise hôtelière de premier plan recherche un Assistant F&B Operations Manager (Beverage) pour superviser les services de boissons au sein de leur prestigieux hôtel. Ce poste requiert des compétences en gestion d'équipe et en service à la clientèle, avec un accent sur le développement d'un programme de boissons innovant. Vous serez responsable de l'optimisation de la satisfaction client tout en gérant l'inventaire et les opérations financières. Si vous avez une passion pour l'hôtellerie et le service impeccable, ce rôle est fait pour vous.

Qualifications

• Expérience en gestion de l'alimentation et des boissons.
• Compétences en formation et en supervision du personnel.
• Connaissance des tendances de boissons actuelles.

Responsibilities

• Gérer les opérations de bar au quotidien.
• Former et superviser le personnel.
• Développer un programme de boissons complet.

Skills

Leadership

Communication

Conflict Resolution

Interpersonal Skills

Problem Solving

Education

F&B school diploma or degree in service management

Tools

MS Office

restaurant management software

POS systems

Job description

Assistant F&B Operations Manager (Beverage)

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Organization: Hyatt Regency Aruba Resort, Spa and Casino

Summary: The Assistant F&B Operations Manager (Beverage) is responsible for overseeing all beverage services within the hotel. Key responsibilities include managing employees, training, forecasting, and scheduling.

Responsibilities:

• Coordinate daily bar management operations
• Deliver superior food and beverage service to maximize customer satisfaction
• Respond efficiently and accurately to bar customers
• Delegate responsibilities and supervise business operations
• Support in hiring, training, motivating, and coaching staff; assess performance and provide feedback
• Resolve conflicts or complaints from customers and employees
• Monitor inventory activity and ensure proper provisions
• Assist in procurement, vendor relations, and managing costs and revenues
• Establish and achieve business and profit objectives; financial responsibility of bars
• Ensure staff compliance with company policies and procedures
• Operate equipment responsibly
• Contribute to the overall health and success of the business
• Develop and implement a comprehensive beverage program, including drink types, brands, pricing, and menu items such as wine lists, beer selections, and cocktails

We care.

Care defines us at Hyatt. We see it in how we treat each other and our guests. It's our superpower.

We channel this strength into our vision for evolving the future of hospitality.

We foster a culture of warmth, empathy, and respect.

We build connections, celebrate success, and create inclusive environments, together.

Qualifications:

• Proven leadership skills
• Experience in food and beverage management, specifically beverage management
• Preferred F&B school diploma or degree in service management or related field
• Bartending skills
• Knowledge of current beverage trends and best practices
• Strong communication, leadership, coaching, and conflict resolution skills
• Commitment to delivering exceptional service to customers and support to staff
• Proficiency with computer software such as MS Office, restaurant management software, and POS systems
• Problem-solving and conflict resolution abilities
• Personnel management and financial target achievement skills
• Guest-oriented and service-minded attitude
• Basic marketing knowledge
• Fluency in English and other languages

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality

Note: This job posting is active and not expired.