Assistant Executive Housekeeper - The Westin Raleigh-Durham Airport
Join our team as an Assistant Executive Housekeeper at The Westin Raleigh-Durham Airport. We are looking for a dedicated professional to oversee housekeeping operations, ensure cleanliness standards, and maintain guest satisfaction.
Responsibilities
- Follow guest service standards such as the 15/5 rule to ensure guest satisfaction.
- Wear approved uniform and name tag at all times while on duty.
- Assist in cleaning rooms, public areas, and perform laundry duties as needed.
- Establish and enforce standards and procedures for housekeeping staff, ensuring brand and corporate compliance.
- Train housekeeping and laundry staff according to expectations and standards.
- Conduct daily inspections of guest rooms and public areas, recording findings on inspection reports.
- Manage inventory controls for linens, uniforms, supplies, and equipment.
- Monitor and control departmental budgets and key security procedures.
- Implement energy conservation and safety procedures, ensuring compliance with fire safety regulations.
- Coordinate maintenance requests and ensure proper building, furniture, and equipment upkeep.
- Assist in room attendant training and in completing room assignments.
- Serve as acting Executive Housekeeper in their absence.
- Perform other duties as assigned by hotel management.
Qualifications
- MUST BE BILINGUAL
- Experience in hotel housekeeping management preferred.
Additional Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Strategy/Planning and Information Technology
- Industry: Hospitality