Assistant Executive Housekeeper — Lead Rooms & Guest Service

Candlewood Suites Lebanon; Lebanon (TN); On-site; USD 39,000 - 56,000; Full time

Benefits offered by this job

MDLIVE Telehealth

Employee referral program

Travel discounts

Paid PTO

Daily pay via ZayZoon

Job summary

Candlewood Suites Lebanon in Lebanon, TN seeks an Assistant Executive Housekeeper who will manage room assignments, coordinate staffing for deep cleaning, and ensure rooms are checked and logged in our system.

You will partner with Maintenance to stock supplies, oversee time punches, train new team members, and handle guest inquiries promptly while upholding all standards and safety rules in a fast-paced hotel environment.

Qualifications

• Exemplary guest service and a positive attitude.
• Ability to take initiative and seek out work.
• Knowledge of safety and security procedures.
• Strong planning and organizational skills.
• Ability to lead and train new staff.
• Ability to respond promptly to guest inquiries or complaints.

Responsibilities

• Assigning rooms for Housekeepers, assigning extra help for deep cleaning.
• Partnering with Maintenance to ensure Housekeeping supplies are fully stocked.
• Ensuring all cleaned rooms are checked and updated in the computer system.
• Maintains and logs lost and found items.
• Makes sure all storage areas are locked.
• Oversees Housekeeping’s use of the time clock, ensuring that punches are accurate.
• Responsible for making sure there are enough linens stocked for the night Housekeepers.
• Assists in training for each new Housekeeper.
• Assists in terminations of Housekeepers that are not showing signs of progress.
• Ensures that cleaned rooms are up to standards, rules, and regulations.
• Responding promptly to any guests inquires or complaints, or escalating to the General Manager.

Skills

Guest service

Honesty

Team player

Leadership

Time management

Communication

Job description

Candlewood Suites Lebanon in Lebanon, TN seeks an Assistant Executive Housekeeper who will manage room assignments, coordinate staffing for deep cleaning, and ensure rooms are checked and logged in our system.

You will partner with Maintenance to stock supplies, oversee time punches, train new team members, and handle guest inquiries promptly while upholding all standards and safety rules in a fast-paced hotel environment.