Assistant Executive Housekeeper *Extra Wellness Day Off Each Month!

Hyatt Taleo; Cleveland (OH); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

12 free Hyatt nights after 90 days

50% off at 1890 Restaurant

Affordable Medical, Dental and Vision

Paid Holidays, Sick Days and Vacation

Headspace App access

Hyatt Well-Being resources

Job summary

Hyatt Regency Cleveland invites an Assistant Executive Housekeeper to join our historic downtown property. The role supports the Executive Housekeeper in overseeing housekeeping, laundry, and public areas, while ensuring safety policies and high guest service standards are met.

Ideal candidates have 2–3 years of progressive hotel Rooms Management experience, strong communication, and leadership skills. Join us in a team‑focused, guest‑centric environment with opportunities for growth.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds.
• 2-3 years of progressive hotel Rooms Management experience
• Service oriented style with professional presentations skills
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, exceptional customer service
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills

Responsibilities

• Oversee the housekeeping area, including public areas and night cleaning.
• Assist in staff training, development and scheduling.
• Ensure safety and security policies are followed.
• Provide exceptional service to guests, including VIPs and dignitaries.
• Collaborate with other departments to maintain cleanliness and efficiency.

Skills

Communication

Customer service

Leadership

Microsoft Word

Excel

Organizational skills

Education

Hotel/Hospitality degree

Tools

Microsoft Word

Excel

Job description

Assistant Executive Housekeeper **Extra Wellness Day Off Each Month! | CLE003272

Description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Assistant Executive Housekeeper is responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning. This requires a solid understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. These responsibilities may also include staff training, development and scheduling. The Assistant Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position reports directly to the Executive Housekeeper and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members.

Located in a landmark building constructed in 1890, Hyatt Regency Cleveland at The Arcade provides a historic hotel experience with convenient access to downtown Cleveland. Just steps from the vibrant East 4^th^ Street Entertainment District and a 10-minute walk from all major sporting and entertainment venues, the hotel offers 293 rooms and 14,000 square feet of meeting and event space. With Hyatt Regency Cleveland’s central downtown location and distinctive historic look, we attract guests for all occasions, ranging from business travelers to sports fans to wedding parties.

Here are a few reasons why you should join our Hyatt Regency Cleveland Family!

General Perks:

• An entry to the Hyatt Family, a place where we care for people so they can be their best
• 12 free nights at Hyatt hotels globally every year after your 90th day of employment, Colleague, Friends, and Family rate upon hire.
• 50% off at 1890 Restaurant
• Affordable Medical, Dental and Vision Coverage after 30 days of employment
• Paid Holidays, Sick Days and Vacation Days
• Connect with thousands of National and Local Partners for Various Discounts
• Located near RTA stops and pick ups
• Discounted Parking Passes

Wellbeing:

• To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as well as Hyatt’s wellbeing assessment tool “Hyatt Well-Check”
• Hotel gym access
• Affordable Medical, Dental and Vision Coverage after 30 days of employment

Development:

• With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
• Regular Check-In Conversations with Managers to discuss personal career goals
• A wide range of development tools through the Hyatt Learning
• Education assistance of up to $1,000 per year toward personal growth and development

Diversity:

• The Human Rights Campaign has honored Hyatt among the Best Places to Work for LGBTQ+Equality in 2025, for the 21^st^ consecutive year
• Our Vision: Our commitment is to create an environment where people can bring their whole self to work each day — so they can be their bestand perform at their best so they can better care for others
• When we saypeople, we are including everyone from every perspective around the world. There are no exclusions by color, gender, race, religion, sexual orientation, sexual identity, disability or any other demographic

Our Values: Respect | Integrity | Humility | Empathy | Creativity | Fun

Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Are WE what YOU are looking for?

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds.
• 2-3 years of progressive hotel Rooms Management experience
• Service oriented style with professional presentations skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills

Primary Location

: US-OH-Cleveland

Organization

: Hyatt Regency Cleveland

Pay Basis

: Hourly US Dollar (USD)

Job Level

: Entry Level Manager | Full-time

Job

: Housekeeping/Laundry