Assistant Executive Housekeeper

Scenic Group (Scenic / Emerald Cruises); United States; Remote; USD 45,000 - 70,000; Full time

Job summary

Scenic Group (Scenic / Emerald Cruises) is seeking an Assistant Executive Housekeeper to support the executive team aboard our vessels. You will oversee daily housekeeping operations, supervise guest cabins, and ensure high standards in a multicultural, luxury environment.

The role requires at least 1 year of assistant manager experience in housekeeping, experience in 4- or 5-star operations (hotel or cruise ships), fluent English, and knowledge of sanitary regulations and cleaning products.

Qualifications

• Min. 1-years’ experience in a housekeeping department as an assistant manager
• Experience in a 4* or 5* operations (hotel or cruise ships)
• Highly proficient in spoken and written English
• Knowledge of sanitary regulations
• Excellent understanding of chemical cleaning products
• Stress tolerant
• Familiar with a multicultural working environment

Responsibilities

• Relieve the executive housekeeper when absent
• Daily clean and service up to 16 guests' cabins including turndown service and embarkation setup
• Assist with the evaluation of the housekeeping team and provide feedback to the executive housekeeper
• Assist with purchasing orders, including equipment items and delivery control
• Maintain proper storage of all linen, uniforms, supplies, and equipment.
• Check externally laundered linen during linen change days and report deficiencies and discrepancies to the supervisor
• Carry out daily laundry duties such as washing and ironing as per instructions
• Handle guest and crew laundry as per company standards
• Welcome and greet guests according to company standards
• Duly inform supervisor of any guest complaints
• Keep a record/list and monitor any breakage and damage, notifying the supervisor on a regular basis
• Maintain cleanliness front and back of the house according to Ecolab regulations
• Ensure correct handling of all equipment, machinery, and chemicals

Job description

Assistant Executive Housekeeper

Requirements:

• Min. 1-years’ experience in a housekeeping department as an assistant manager
• Experience in a 4* or 5* operations (hotel or cruise ships)
• Highly proficient in spoken and written English
• Knowledge of sanitary regulations
• Excellent understanding of chemical cleaning products
• Stress tolerant
• Familiar with a multicultural working environment

Role and Responsibilities:

• Relieve the executive housekeeper when absent
• Daily clean and service up to 16 guests' cabins including turndown service and embarkation setup
• Assist with the evaluation of the housekeeping team and provide feedback to the executive housekeeper
• Assist with purchasing orders, including equipment items and delivery control
• Maintain proper storage of all linen, uniforms, supplies, and equipment.
• Check externally laundered linen during linen change days and report deficiencies and discrepancies to the supervisor
• Carry out daily laundry duties such as washing and ironing as per instructions
• Handle guest and crew laundry as per company standards
• Welcome and greet guests according to company standards
• Duly inform supervisor of any guest complaints
• Keep a record/list and monitor any breakage and damage, notifying the supervisor on a regular basis
• Maintain cleanliness front and back of the house according to Ecolab regulations
• Ensure correct handling of all equipment, machinery, and chemicals

Side Tasks:

• Participate in scheduled trainings, briefings, and meetings
• Perform other duties as instructed by the supervisor, e.g. luggage service, loading, and garbage off-loading
• Assist with monthly inventories as per the supervisor's instruction
• Assisting other departments as per the supervisor's instruction
• Clean and polish chinaware, glasses, and silverware as instructed
• Participate in all safety drills and ensure solid knowledge of designated safety role