Responsibilities
Supervise, direct, assist, facilitate, coordinate and verify the completion of housekeeping tasks assigned to staff to provide our guests with the highest quality of standard
Maintain a professional department by ensuring high levels of guest and associate satisfaction
Maintain room quality based on hotel objectives
Monitor and maintain a level of cleanliness in rooms, storage areas, laundry, restrooms, and public areas
Compile and report accurate status of guest rooms to front office
Maintain productivity and labor cost goals
Establish and maintain cost control systems for staffing linen inventories and cleaning supplies
Conduct inventories of linen, supplies, and equipment
Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced
Ensure satisfactory scores with brand by preparing for audits, evaluating results, and collaborating with management and team with necessary improvements
Other duties as assigned
Qualifications
High School diploma or GED required
Experience in all aspects of Housekeeping in a large, multi-use facility required
Previous supervisory experience
Excellent written and verbal communication skills
Must be flexible with working nights, weekends, and holidays
Hotel Department uniform is required
Must maintain a neat, clean and well-groomed appearance
Climb steps in hotels that do not provide elevators
Push and pull heavy equipment of up to 50 lbs. for extended periods of time
Lift 35 lbs. occasionally
About Us:At Regency Hotel Management, hospitality is who we are—and what we do best.Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.