Assistant Events Sales Manager

SSA Group; Columbia (SC); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Assistant Events Sales Manager to drive sales and manage client relationships at a vibrant cultural attraction. This role involves actively soliciting new business, coordinating events, and ensuring exceptional customer satisfaction. The ideal candidate will thrive in a fast-paced environment, possess strong interpersonal and communication skills, and be dedicated to promoting inclusivity and sustainability. Join a team that values innovation and collaboration, and contribute to creating memorable experiences for guests while advancing your career in a supportive workplace.

Benefits

Medical, Dental, Vision Insurance

401(k) with Company Match

Paid Time Off

Tuition Discount

Employee Discounts

On-Demand Pay Program

Qualifications

• 2+ years of experience in catering sales and/or event planning.
• Strong leadership skills and ability to build teams.
• Proficiency in basic office functions and computer skills.

Responsibilities

• Solicit and book new and return business through defined sales processes.
• Manage client relationships and ensure satisfaction.
• Coordinate with teams to execute events flawlessly.

Skills

Interpersonal Skills

Communication Skills

Problem-Solving

Financial Management

Organizational Skills

Education

High School Diploma

Bachelor's Degree (Preferred)

Tools

Tripleseat

Job description

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This range is provided by SSA Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $22.00/hr

SSA Group at Riverbanks Zoo & Garden is looking for a talented Assistant Event Sales Manager to join our team!

Job Title: Assistant Event Sales Manager

Department: Catering

Reports to: General Manager

Number of Direct Reports: 0

WHO ARE WE:

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.

SSA was built by families, for families, with a family’s sense of love anddedication. We don’t just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve, deserve it.

Job Summary

The Assistant Manager of Event Sales is responsible for driving both inbound and outbound sales efforts on the property, including venues and food and beverage. This role involves managing client relationships, generating new business, and ensuring the highest level of customer satisfaction. The Assistant Manager will work closely with the General Manager, location Partner and other departments to deliver seamless and memorable events.

KEY RESPONSIBILITIES:

Sales and Business Development:

• Actively solicit, negotiate, and book new and return business through a defined sales process.
• Handle inbound sales inquiries and proactively reach out to potential clients to generate leads.
• Develop and execute sales strategies to meet and exceed monthly and annual sales targets.
• Upsell food, beverage, and event services to maximize revenue opportunities.
  
  

Client Management:

• Prepare and manage contracts, Banquet Event Orders (BEOs), diagrams, and other necessary documents.
• Maintain thorough and timely communication with clients to ensure their needs are met.
• Respond to client requests promptly and ensure client satisfaction.
• Meet and greet all clients at events to ensure proper handoff to operations team for day of execution.
  
  

Event Coordination:

• Coordinate with the operations and culinary teams to ensure events are executed flawlessly including menu planning, setup, staffing, and equipment.
• Walk event spaces before events to ensure everything is in working order and address any issues promptly.
• Maintain communication with vendors and uphold an active list of resources for client and internal use.
  
  

Administrative Support:

• Secure deposits and ensure all event payments are made in full prior to each event.
• Conduct post-event follow-up to engage clients and foster ongoing relationships.
• Report weekly and monthly sales through the contract system and standard PACE reporting.
  
  

Team Collaboration:

• Communicate and collaborate effectively with the Catering Operations, Culinary Team, and other departments involved in events.
  
  

Compliance and Safety:

• Uphold and demonstrate a complete understanding of company policies and procedures.
• Ensure compliance with local, state, and federal laws.
• Maintain a clean, safe, and organized work environment.
  
  

Financial Management:

• Develop and execute plans for coordinating department sales goals with budget and operational plans.
• Analyze sales and inventory to maximize opportunities.
• Minimize controllable costs associated with the operation and strategize on revenue avenues.
  
  

Social Responsibility:

• Promote an inclusive and supportive approach within the unit.
• Support sustainability and conservation efforts in line with company and client guidelines.
  
  

Job Requirements

• Strong interpersonal and communication skills.
• Proven leadership skills with an understanding of team building and development.
• Exceptional problem-solving and decision-making abilities.
• Ability to remain organized and flexible in a fast-paced environment.
• Financial management, merchandising, analytical, planning, and leadership skills.
• Proficiency in basic office functions and computer skills.
• Physical ability to stand for extended periods and handle boxes (up to 35 lbs).
• Availability to work varied hours, including nights, weekends, and holidays.
  
  

Preferred Experience

• 2+ years of experience in catering sales and/or event planning, preferably in off-site catering, hotel, or cultural attraction venues.
• Knowledge and execution of BEOs. Working knowledge of Tripleseat is a plus.
• Must be 18 years or older.
  
  

Compensation And Benefits

• Full-Time, non-exempt.
• Eligible for overtime pay.
• Vacation or Time Away From Work (TAFW) plan: up to 144 hours based on tenure.
• Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.
• Participation in a 401(k) program with a 15% company match (eligible after one year of employment).
• Up to 120 hours of Paid Leave for qualifying reasons including Parental Leave and yours or your families medical conditions.
• Up to 40 hours Paid Bereavement.
• Tuition Discount through Partnership College
• On-Demand Pay Program.
• Meal Plan & Employee Discounts
• Accrued paid sick leave provided in accordance with state law, state/location confirmed in job posting
• SSA Group, LLC and its family of companies — including SSA Holdings, A&F Souvenir, and Behavioral Essentials — are equal opportunity employers. Employment for each position is offered through the specific affiliated entity that aligns with the business operation and location of the role. We are committed to diversity and inclusion in all hiring practices and welcome applicants from all backgrounds, recognizing that a diverse team strengthens our impact. All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice"). San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.
  
  

Don't meet every requirement? At SSA we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The Company reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)

Please note that for this position, we accept applications on an ongoing basis. There is no set deadline for submitting your application. We encourage interested candidates to apply at any time via our website at thessagroup.com, and we will review applications as they are received. This approach allows us to continuously consider potential candidates and ensures that opportunities remain open until the ideal candidate is found.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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