Assistant Events & Entertainment Manager - The Cosmopolitan

MGM Resorts International; Las Vegas (NV); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Wellness incentive programs

Hotel, F&B and entertainment discounts

Free employee meals

Free parking

Health & income protection

Professional development & networking

Volunteer opportunities

Job summary

The Cosmopolitan at MGM Resorts International is seeking an Assistant Events & Entertainment Manager to help deliver outstanding live entertainment experiences. You will support showroom operations, lead a dedicated team, manage guest services, seating, VIP arrangements and ensure a welcoming atmosphere for guests.

Ideal candidates will have at least 2+ years in guest service within live entertainment, showroom operations, or hospitality.

Qualifications

• 2+ years of prior relevant experience in guest service.
• "Live entertainment, showroom operations, theater management or hospitality" experience.

Responsibilities

• Oversee daily front-of-house showroom operations, including event setup, guest admissions, seating, VIP accommodations, and venue presentation.
• Lead, coach, and support showroom team members to maintain service standards and efficiency.
• Coordinate with Entertainment, Security, Guest Services, and other departments to support performances and events.
• Address guest concerns and special accommodations with professionalism and discretion.
• Support staffing, scheduling, training and performance initiatives to maintain coverage and high performance.
• Monitor showroom conditions and assist with safety and operational improvements.
• Assist the Showroom Manager with initiatives and continuous improvement.

Skills

Guest service

Team leadership

Event coordination

Job description

Assistant Events & Entertainment Manager - The Cosmopolitan### Assistant Events & Entertainment Manager - The CosmopolitanApply: Property - The Cosmopolitan: Full time: Posted Yesterday: 280748Las Vegas, Nevada**The SHOW comes alive at MGM Resorts International**Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.**THE JOB:**As an Assistant Events & Entertainment Manager, you will play a key role in delivering an exceptional live entertainment experience for our guests. In this role, you will support daily showroom operations, oversee front-of-house activities, and assist with leading a team dedicated to providing outstanding guest service. Through your leadership, attention to detail, and ability to navigate a fast-paced entertainment environment, you will help ensure seamless show operations, a welcoming atmosphere, and memorable experiences for every guest. **THE STARTING RATE:** $28 **THE DAY-TO-DAY:*** Assist in overseeing daily front-of-house showroom operations, including event preparation, guest admissions, seating arrangements, VIP accommodations, and overall venue presentation* Lead, coach, and support showroom team members, ensuring consistent service standards, operational efficiency, and adherence to departmental procedures* Coordinate with Entertainment, Security, Guest Services, and other departments to support seamless performances, special events, and operational needs* Address guest concerns, special accommodations, and escalated situations with professionalism, discretion, and a focus on guest satisfaction* Support staffing, scheduling, training, and employee performance initiatives to maintain appropriate coverage and a high-performing team* Monitor showroom conditions, identify potential safety or operational concerns, and assist with implementing timely solutions* Assist the Showroom Manager with departmental initiatives, operational improvements, and maintaining established service and performance standards **THE IDEAL CANDIDATE:*** Must be a minimum of 21 years of age* 2+ years of prior relevant experience guest service required* Previous experience in live entertainment, showroom operations, theater management, hospitality, or a similar environment**THE PERKS & BENEFITS:*** Wellness incentive programs to help you stay healthy physically and mentally* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more* Free meals in our employee dining room* Free parking on and off shift* Health & Income Protection benefits (for eligible employees)* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community**VIEW JOB DESCRIPTION:** https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10661 Are you ready to **JOIN THE SHOW**? Apply today!### About UsAt MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at [e-mail]