Assistant Dockmaster

Cherokee Marina; Lebanon (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

Cherokee Marina in Lebanon, TN is seeking an Assistant Dockmaster to help maintain the dock appearance, supervise dock hands, and support daily operations. You will interact with customers and guests while assisting with fueling docks and boat rentals.

Strong people skills and a willingness to work weekends during peak season are essential, along with the ability to handle varied weather and act as a positive team leader on the dock.

Qualifications

• Ability to work in varying weather conditions.
• Availability to work weekends and holidays during peak season.
• Strong communication with customers, guests and team members.
• Knowledge of boating and the lake area is a plus.
• Experience in supervising or leading a team is preferred.

Responsibilities

• Maintain the appearance of the dock and surrounding grounds to keep a clean, safe, welcoming environment.
• Supervise dock hands who report directly to the Assistant Dockmaster.
• Report to the General Manager and assist with communication and operational tasks as needed.
• Assist dock hands on the fuel dock and with rental boats.
• Help with maintenance tasks and resort projects as assigned.
• Interact professionally and courteously with customers and guests, addressing their needs and concerns.

Skills

People skills

Supervisory experience

Customer service

Boating knowledge

Weather endurance

Job description

We are seeking a reliable and motivated Assistant Dockmaster to join our team. The ideal candidate will be responsible for maintaining the dock appearance and surrounding grounds, supervising dock hands, and supporting the overall operations of the dock area. This position requires strong people skills and the ability to work directly with customers and guests.

Key Responsibilities

• Maintain the appearance of the dock and surrounding grounds to ensure a clean, safe, and welcoming environment.
• Supervise dock hands who report directly to the Assistant Dockmaster.
• Report to the General Manager (GM) and assist with communication and operational tasks as needed.
• Assist dock hands on the fuel dock and with rental boats.
• Help with various maintenance tasks and resort projects as assigned.
• Interact professionally and courteously with customers and guests, addressing their needs and concerns.

Qualifications & Skills

• Ability to work in varying weather conditions, including hot and cold temperatures.
• Availability to work weekends and holidays during peak season.
• Good people skills with the ability to communicate effectively and professionally with customers, guests, and team members.
• Knowledge of boating and the surrounding lake area is a plus.
• Experience in supervising or leading a team is preferred.