Assistant District Manager

Jackson Hewitt - 1689; Laurel (MS); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Training & development

Bonus based on performance

Employee discounts

Job summary

Jackson Hewitt - 1689 is seeking a Seasonal Assistant District Manager (ADM) to lead and develop a multi-store district in Laurel, MS, with start on Sept 01, 2026 and end on Apr 25, 2027. You will recruit, train, and supervise seasonal staff, drive tax education, and work with property managers to maintain store standards.

Responsibilities include optimizing district operations, monitoring performance, and ensuring revenue growth while maintaining client satisfaction.

Qualifications

• Associate degree or equivalent related business experience. Course of study in management or in tax preparation and/or accounting preferred but not required.
• 2 years previous management or supervisory experience required with a passion for leading and inspiring others.
• Entrepreneurial spirit that inspires out of the box thinking to impact business results.
• Tax knowledge preferred.
• Strong communication, interpersonal, organizational, and client service skills.
• Must possess reliable transportation, insurance, and a driver’s license in good standing.
• Proficiency with a variety of computer software applications such as electronic mail, internet browser, online time-tracking, Word, and Excel preferred.
• Knowledge in accounting or tax preparation software is preferred.
• Ability to sustain energy and remain available to subordinates during season including evenings and weekends.
• Ability to work under pressure, in a fast-paced working environment.

Responsibilities

• Manage multi-unit retail locations in the assigned district and partner with the District Manager to maximize efficiency, revenue and profitability.
• Lead recruiting, interview seasonal employees and drive tax education and team flow through hire processes.
• Monitor employee performance, ensure quality standards, meet deadlines, and coordinate with HR on training and issues.
• Ensure locations meet company standards for office setup, buildouts, technology, supplies, and facilities; manage relationships with property managers.
• Grow business by retaining existing clients, attracting new clients, and building positive brand awareness.
• Resolve client complaints or answer questions regarding policies and procedures.
• Provide guidance to employees for handling difficult problems and resolving escalated issues.
• Monitor P&L, generate reports, and achieve district goals including revenue and tax return counts.

Skills

Management experience

Entrepreneurial spirit

Tax knowledge

Communication skills

Driver's license

Reliable transportation

MS Office

Accounting software

Availability evenings weekends

Ability to work under pressure

Education

Associate degree or equivalent in business

Tools

Time-tracking software

Job description

Benefits:

• Training & development
• Bonus based on performance
• Employee discounts

Seasonal Assistant District Manager (ADM) is responsible to help the business from the ground up providing real business leadership development and experience as well as deep understanding of critical components of business success (recruitment/retention strategies, marketing, employee development, operations, training, profitability, team leadership). This position manages the day-to-day activities of seasonal team members assigned to approximately six (6) or more stores and/or kiosk locations. This role has access to and regularly requires working with information of a sensitive, highly confidential nature, and dealing with diverse matters which require a working knowledge of the business.

This is a full-time seasonal role with a start date of September 01, 2026, or earlier, and an anticipated end date of April 25, 2027. Possibly leading to year around.

What you'll do here:

Major responsibilities of the position are listed below. Other duties, assignments and specific projects may be assigned at the discretion of executive management.

• Responsible for multi-unit retail locations in the assigned district and will work in tandem with the District Manager to strategically manage district operations to maximize efficiency, increase revenue and profitability.
• Leads recruiting efforts, the interviewing process of seasonal employees and drives the tax education process and flow of teams, including the transition to hire process.
• Monitors employee performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems, while partnering with Human Resources on training, development, complaints, and any employee relations issues.
• Ensures all assigned locations meet company standards including but not limited to: office set up, buildouts and breakdown, technology set up, telecommunications, office supplies and facilities maintenance. Maintains relationships with property managers and landlords, works with District Manager on necessary corrective actions.
• Continuously builds the business by retaining existing clients, attracting new clients, and creating positive brand awareness.
• Resolves client complaints or answers client questions regarding policies and procedures.
• Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
• Monitors P&L performance and holds/voids/rejects, discount reports and productivity reports for assigned store group. Also responsible for meeting all assigned district goals including, but not limited to revenue, cash control and tax return count in assigned area.

Skills you'll bring for success:

• Associate degree or equivalent related business experience. Course of study in management or in tax preparation and/or accounting preferred but not required.
• 2 years previous management or supervisory experience required with a passion for leading and inspiring others.
• Entrepreneurial spirit that inspires out of the box thinking to impact business results.
• Tax knowledge preferred.
• Strong communication, interpersonal, organizational, and client service skills.
• Must possess reliable transportation, insurance, and a driver’s license in good standing.
• Proficiency with a variety of computer software applications such as electronic mail, internet browser, online time-tracking, Word, and Excel preferred.
• Knowledge in accounting or tax preparation software is preferred.
• Ability to sustain energy and remain available to subordinates during season including evenings and weekends.
• Ability to work under pressure, in a fast-paced working environment.