Assistant District Manager

Jackson Hewitt - 1689; Meridian (MS); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Training & development

Bonus based on performance

Employee discounts

Job summary

Jackson Hewitt - 1689 in Meridian, MS is seeking a Seasonal Assistant District Manager to oversee day-to-day operations of multiple store locations during tax season. You will lead district operations, recruit seasonal staff, monitor performance, ensure compliance, and drive revenue while delivering strong client service.

The role requires management experience, tax knowledge, and strong leadership with the ability to work evenings and weekends during peak season.

Qualifications

• 2 years of management or supervisory experience required.
• Ability to lead and inspire others with an entrepreneurial mindset.
• Tax knowledge preferred.
• Strong communication, interpersonal, organizational and client service skills.
• Reliable transportation, insurance, and a driver’s license in good standing.

Responsibilities

• Oversee multi-unit retail locations in the district and collaborate with the District Manager to optimize operations, revenue and profitability.
• Lead recruiting, interview seasonal staff, and facilitate tax education and onboarding.
• Monitor performance, address issues with HR on training, development and employee relations.
• Ensure locations meet standards for setup, technology, supplies and facilities, and coordinate with property managers.
• Drive client acquisition and brand awareness while retaining existing clients.
• Handle client inquiries and resolve issues; guide employees in problem solving.
• Track P&L, discount and productivity reports, and help meet district goals.

Skills

Management experience

Entrepreneurial mindset

Tax knowledge

Communication skills

Reliable transportation

Excel proficiency

Accounting software

Stamina

Pressure tolerance

Education

Associate degree

Tools

Excel

Accounting software

Job description

Benefits:

• Training & development
• Bonus based on performance
• Employee discounts

Seasonal Assistant District Manager (ADM) is responsible to help the business from the ground up providing real business leadership development and experience as well as deep understanding of critical components of business success (recruitment/retention strategies, marketing, employee development, operations, training, profitability, team leadership). This position manages the day-to-day activities of seasonal team members assigned to approximately six (6) or more stores and/or kiosk locations. This role has access to and regularly requires working with information of a sensitive, highly confidential nature, and dealing with diverse matters which require a working knowledge of the business.

This is a full-time seasonal role with a start date of September 01, 2026, or earlier, and an anticipated end date of April 25, 2027. Possibly leading to year around.

What you'll do here:

Major responsibilities of the position are listed below. Other duties, assignments and specific projects may be assigned at the discretion of executive management.

• Responsible for multi-unit retail locations in the assigned district and will work in tandem with the District Manager to strategically manage district operations to maximize efficiency, increase revenue and profitability.
• Leads recruiting efforts, the interviewing process of seasonal employees and drives the tax education process and flow of teams, including the transition to hire process.
• Monitors employee performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems, while partnering with Human Resources on training, development, complaints, and any employee relations issues.
• Ensures all assigned locations meet company standards including but not limited to: office set up, buildouts and breakdown, technology set up, telecommunications, office supplies and facilities maintenance. Maintains relationships with property managers and landlords, works with District Manager on necessary corrective actions.
• Continuously builds the business by retaining existing clients, attracting new clients, and creating positive brand awareness.
• Resolves client complaints or answers client questions regarding policies and procedures.
• Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
• Monitors P&L performance and holds/voids/rejects, discount reports and productivity reports for assigned store group. Also responsible for meeting all assigned district goals including, but not limited to revenue, cash control and tax return count in assigned area.

Skills you'll bring for success:

• Associate degree or equivalent related business experience. Course of study in management or in tax preparation and/or accounting preferred but not required.
• 2 years previous management or supervisory experience required with a passion for leading and inspiring others.
• Entrepreneurial spirit that inspires out of the box thinking to impact business results.
• Tax knowledge preferred.
• Strong communication, interpersonal, organizational, and client service skills.
• Must possess reliable transportation, insurance, and a driver’s license in good standing.
• Proficiency with a variety of computer software applications such as electronic mail, internet browser, online time-tracking, Word, and Excel preferred.
• Knowledge in accounting or tax preparation software is preferred.
• Ability to sustain energy and remain available to subordinates during season including evenings and weekends.
• Ability to work under pressure, in a fast-paced working environment.