Assistant District Manager

Chuze Fitness; Citrus Heights (CA); On-site; USD 87,440 - 93,900; Full time

Benefits offered by this job

Free Chuze Fitness membership + 1 free membership for a family member or friend

401(k)

Medical, dental, and vision insurance

Flex PTO

Professional training and growth opportunities

Discount on retail purchases

Job summary

A fitness company in Citrus Heights seeks an Assistant District Manager to mentor and coach club managers while ensuring operational excellence. Candidates should have a high school diploma and strong multitasking skills. Responsibilities include training managers, overseeing operations, and enhancing customer service. The role offers a salary range of $87,440 to $93,900 and includes several benefits like free memberships and health insurance.

Qualifications

• Ability to maintain confidentiality and build trust with others.
• Reliable transportation with the ability to regularly travel between clubs.
• Budget management and strategic planning experience.

Responsibilities

• Support the district by mentoring, coaching, and training managers.
• Ensure each club meets operational KPIs and standards.
• Conduct regular club visits and establish working relationships.

Skills

Multi-tasking

Problem-solving

Communication

Teamwork

Education

High school graduate or equivalent education

Job description

Pay or shift range: $87,440 USD to $93,900 USD. Our compensation philosophy is founded on principles of equitable recognition for hard work. Final offers are based on various factors, including related skill sets, experience, location, qualifications, and other job‑related criteria, irrespective of background.

Overview

At Chuze Fitness, we’re reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We’re seeking individuals of all backgrounds who embody kindness, sociability, and a strong work ethic.

If you’re ready to dive into the heart of hospitality, we want you on our team! Join us in making a difference.

Job Description

Pay Range: $87,440 – $93,900 per year

The Assistant District Manager (ADM) supports the district by mentoring, coaching, and training managers. Working in tandem with the District Manager (DM), the ADM leads the district to operational excellence in cleanliness, customer service, and culture through strong communication and building sustainable professional relationships.

This position involves handling administrative duties and ensuring smooth communication across all departments within the district. Strong interpersonal skills, attention to detail, and the ability to inspire and lead the team are essential for success in this role and for providing a superior experience to Chuze members.

Responsibilities

• Maintain knowledge found in Chuze training, identify training needs, and ensure the district is compliant with current policies
• Foster a culture of continuous growth by conducting on‑the‑spot feedback, drafting and delivering coaching documents, and performance reviews
• Assist in assembling discussion points and activities for district, region, and company‑wide meetings and outings
• Ensure each club meets all operation KPIs and standards in customer service, culture, and cleanliness through monthly evaluations and consistent, open communication
• Recruit, onboard, and train new managers and proactively elevate recruiting efforts, maintaining oversight of staff levels, hiring needs, and turnover
• Act as a bridge between club management and Home Office by partnering with GMs to address escalated personnel concerns, proactively providing solutions, and partnering with the RDO and HR for guidance in any actions taken as needed
• Effectively determine the proper course of action for member concerns escalated from clubs
• Conduct regular club visits to establish strong working relationships with teams, evaluate the club experience, and identify barriers to operational excellence
• Manage inventory processes by overseeing timely completion and proactively mitigating shrinkage
• Establish productive cross‑functional collaboration and facilitate consistent communication between club management and Home Office departments
• Approve schedules for the district and train club leadership to adhere to labor budgets and expectations, assisting GMs in securing balanced schedules
• Proactively lead clubs in the absence of the GM, completing all GM duties and responsibilities
• Maintain knowledge and understanding of processes and protocols for handling safety emergencies or incidents within the district

Benefits

• Free Chuze Fitness membership + 1 free membership for a family member or friend
• 401(k)
• Medical, dental, vision, and other supplemental insurances (with large employer contribution)
• Flex PTO
• Professional training and growth opportunities
• Discount on all retail purchases, vendor products, and smoothies (at applicable clubs)
• Team building events and annual parties

Physical Requirements

• Able to read, write, and speak clearly in English
• Walk and climb stairs when touring the club
• Perform bending, kneeling, and repetitive arm movement
• Stand for long periods
• Conduct repetitive phone work
• Type and engage in computer operations
• Lift at least 50 lbs

Qualifications

Required

• Capacity to multi‑task and handle shifting priorities with attention to detail
• Positive attitude and ability to remain calm under pressure
• Team‑based mindset with the capacity to receive and deliver constructive feedback
• Effective problem‑solving, critical thinking, and communication skills
• Organized, accountable, and able to set, prioritize, and reach goals in a fast‑paced environment
• Ability to maintain confidentiality and build trust with others
• Reliable transportation with the ability to regularly travel between clubs within the market
• Budget management, strategic planning, and crisis management experience
• High school graduate or equivalent education

Preferred

• Sports or fitness background
• Bachelor’s degree or current enrollment in continuing education
• Minimum 3 years of customer service experience
• 1–3 years of experience managing a large or multi‑unit team, including recruiting, leading, and motivating staff

Equal Opportunity Employer

Chuze Fitness is an Equal Opportunity Employer. We consider candidates solely based on merit. Background checks are required for some positions.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the “Know Your Rights” notice from the Department of Labor.