Assistant Director, Testing & Disability Services

Clayton State University; Georgia; On-site; USD 62,000 - 64,000; Full time

Job summary

Augusta University seeks an Assistant Director for Testing & Disability Services to coordinate accommodations for students with disabilities across multiple campuses. The role involves direct student interaction, assistive technology management, and supporting standardized testing operations.

You will supervise staff, develop accessible tech plans, and train others on ADA/compliance and testing practices.

Qualifications

• Master's degree in a Human Services field or related discipline with at least 1 year of related experience, or a Bachelor's with at least 3 years of related experience.
• Experience in higher education is preferred and familiarity with assistive technology is a plus.
• Knowledge of Section 504 and the ADA in higher education context and strong confidentiality practices.

Responsibilities

• Coordinate disability services and accommodations for students and discuss needs with students.
• Oversee testing accommodations, exam coordination, and related logistics.
• Supervise staff located at the Health Sciences campus and student workers.
• Provide instruction and support in assistive technology use and accessible tech plans.
• Lead training on disability services, ADA compliance and testing arrangements.
• Participate in outreach, committees, and institutional planning on accessibility.

Skills

Disability services

ADA knowledge

Communication skills

Confidentiality

Education

Master's degree in Human Services, Psychology, Social Work, Rehabilitation Counseling or related field

Bachelor's degree in Human Services field with 3 years related experience

Job description

Assistant Director, Testing & Disability Services

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Job Summary

Under the general direction of the Director, the Assistant Director is responsible for the coordination and provision of programs, services, and accommodations for students with disabilities. This position will work independently to coordinate student accommodations and work directly with students to discuss their disability, needed supports, and self-advocacy. Additionally, the Assistant Director directly coordinates assistive technology resources and services for students with disabilities. The assistant director will assist the director as needed with the standardized testing function of the department.

Responsibilities

The duties include, but are not limited to:

DISABILITY PROGRAM ADMINISTRATION:

• Determines eligibility for disability-related accommodations through an interactive process with students, including reviewing documentation, conducting intake interviews, and identifying functional limitations that impact learning and academic performance.
• Educates students on documentation requirements and refers to external agencies (e.g., RCLD) when necessary.
• Develops and issues accommodation letters for faculty and staff.
• Oversees the provision of alternative testing accommodations, including exam coordination, testing logistics, and student support.
• Provides individualized support to students with disabilities and refers them to appropriate campus resources and services.
• Advises faculty and staff on accessibility concerns in academic courses, labs, and campus programs.
• Maintains up-to-date knowledge of ADA, Section 504, OCR rulings, legal decisions, and Board of Regents policies related to disability access in higher education.

SUPERVISION:

• Supervises staff located at the Health Sciences campus in the Greenblatt Library.
• Oversees daily responsibilities of Federal Work Study employees assigned to Testing and Disability Services.
• Assists with supervision of the TDS graduate assistant and supports their student engagement initiatives and training activities.
• Directs and coordinates professional development opportunities for all staff, including graduate and student employees, to enhance disability awareness, service delivery, and use of assistive technologies.

INSTRUCTION SUPPORT:

• Provides instruction and support to students with disabilities in the use of assistive technology.
• Develops and maintains accessible technology implementation plans for students registered with TDS.
• Coordinates university-wide captioning and braille needs in partnership with AMAC and other providers.
• Serves as a campus resource for accessible technology and its application in academic settings.

TRAINING:

• Leads individual and group trainings on disability services, ADA compliance, testing arrangements, and technology for students, faculty, and staff.
• Participates in outreach to incoming students and families during orientations or transition programs.
• Collaborates with the Director on community engagement and partnership goals.
• Represents Testing and Disability Services on division-wide and institutional committees and contributes to university planning initiatives involving accessibility.

OTHER DUTIES:

• Manages operations and workflow of the Health Sciences office to ensure alignment with Testing and Disability Services goals.
• Assists in daily office operations when needed, answering phones, greeting customers, and helping with testing activities.
• Provides proctoring assistance and backup coverage to support efficient department operations.
• Completes other duties as assigned by the Director.

Required Qualifications

Master's degree in Human Services field, Psychology, Social Work, Rehabilitation Counseling, or related discipline with minimum one year of related experience or a Bachelor's degree in a Human Services field, Psychology, Social Work, Rehabilitation Counseling with a minimum or three years of related experience.

Preferred Qualifications

Experience in higher education.

Knowledge of assistive technology and devices for those with sensory impairments.

Familiarity with strategies and experience working with students with disabilities, preferably in an institution of higher education.

Clear knowledge and understanding of the application of Section 504 and the ADA, especially in the higher education context.

Ability to recognize legal risk associated with certain disability issues.

Demonstrated knowledge of all categories of disabilities and appropriate accommodations in an academic environment.

Ability to recognize legal risk associated with certain disability issues.

Knowledge, Skills, & Abilities

KNOWLEDGE
Knowledge of AT devices such as computer hardware & software

ABILITIES
Ability to maintain confidentiality
Ability to quickly learn and apply new concepts
Ability to make independent decisions regarding effective accommodations for students with documented disabilities.
Ability to communicate and interact well with people of all ages and of various backgrounds; strong written & oral communication skills
Ability to handle multiple assignments concurrently and re-prioritize. ability to successfully adapt to rapid change; ability to work collaboratively and to foster effective relationships.
Ability to use spreadsheet, database and/or presentation software

Shift/Salary/Benefits

Shift: Days; M-F (Work outside of normal business hours may be required)

Pay Band: B12

Salary: $62,300.00/Annually-$63,850.00/Annually

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.