Assistant Director, Student Accounts – Flexible Schedule

Franklin Pierce University; Rindge (NH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

403(b) retirement plan

Paid time off (160 hours)

Educational benefits for employees and dependents

Job summary

Franklin Pierce University in Rindge, NH, is seeking an Assistant Director of Student Accounts to support financial operations. This role involves managing student billing and collections while ensuring high levels of customer service.

The ideal candidate will be student-centered with strong problem-solving skills and the ability to adapt in a high-volume office environment. Benefits include medical coverage, retirement plans, and 160 hours of paid time off.

Qualifications

• Proven customer service skills in spoken and written mediums.
• Adaptability to learn new processes, software, and systems.
• Prior experience in a high-volume office environment is preferred.

Responsibilities

• Assist with day-to-day operations of the Student Accounts Office.
• Ensure compliance, operational excellence, and customer service.
• Handle student billing and collections.

Skills

Customer service skills

Adaptability

Problem-solving

Job description

Franklin Pierce University in Rindge, NH, is seeking an Assistant Director of Student Accounts to support financial operations. This role involves managing student billing and collections while ensuring high levels of customer service.

The ideal candidate will be student-centered with strong problem-solving skills and the ability to adapt in a high-volume office environment. Benefits include medical coverage, retirement plans, and 160 hours of paid time off.