Assistant Director, Residence Life Ops & Strategy

North Carolina Agricultural & Technical State University; Greensboro (NC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Accrued Vacation and Sick Leave

Community Service Leave

State Health Benefits (Aetna)

NCFlex - Vision, Dental, FSA, Life

12 Paid Holidays

TSERS Retirement

401k/403b/457b options

Employee Assistance Program (EAP)

Campus Recreation Center Discount

University Bookstore Discount

and more

Job summary

North Carolina A&T State University seeks an Assistant Director of Operations & Strategic Initiatives to provide strategic leadership for housing readiness and related occupancy activities. The role supervises staff, coordinates complex operations, and serves as a conduct officer to support student learning, wellbeing, and safety.

The position is on-site, twelve-month, and involved in 24/7 residential operation coverage with a live-in expectation within the Division of Student Affairs.

Qualifications

• Master's degree completed or in progress in higher education administration or related field.
• Three to four years of progressively responsible experience in student affairs, housing and residence life, student conduct, or related setting.
• Experience supervising, coaching, or leading professional staff.
• Experience adjudicating student conduct or community standards cases.
• Experience coordinating complex operations, housing assignments, or large events.

Responsibilities

• Provide strategic and operational leadership for building readiness, summer operations, desk operations, openings, closings, and related occupancy activities.
• Coordinate people, timelines, facilities, assignments, access, communication, and documentation to support safe and efficient transitions across the residential portfolio.
• Hear and adjudicate assigned student behavior cases and provide conduct and crisis support throughout the academic term.
• Lead the Housing & Residence Life department in achieving learning, wellbeing, safety, and accountability outcomes.

Skills

Supervisory experience

Crisis response

Communication skills

Project management

Data analysis

Policy interpretation

On-call operations

Education

Master's degree in higher education administration

Tools

Maxient/Advocate

Job description

North Carolina A&T State University seeks an Assistant Director of Operations & Strategic Initiatives to provide strategic leadership for housing readiness and related occupancy activities. The role supervises staff, coordinates complex operations, and serves as a conduct officer to support student learning, wellbeing, and safety.

The position is on-site, twelve-month, and involved in 24/7 residential operation coverage with a live-in expectation within the Division of Student Affairs.