Assistant Director of Transfer and Adult Student Services

Winston-Salem State University

Winston-Salem (NC)

On-site

USD 65,000 - 90,000

Full time

21 hours ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Winston-Salem State University seeks an Assistant Director of Transfer and Adult Student Services to lead transfer recruitment, community college partnerships, and adult learner programs. The role advances WSSU’s transfer enrollment strategy by building pipelines and coordinating articulation and services with Admissions, Registrar, Academic Affairs, and external partners.

The position oversees events, transition programming, academic progress, and tailored advising for adult learners, balancing

Qualifications

Bachelor’s degree or equivalent combination of training and experience from accredited institutions.
2–4 years of professional experience in higher education, specializing in transfer or adult learner services.
2–4 years of experience with Ellucian Banner systems.

Responsibilities

Provide leadership for development, coordination, implementation, and assessment of programs for transfer and adult learners.
Oversee staff, services, policies, and programs for non-traditional students, including transfer students and adult learners.
Develop an annual calendar of transfer and adult learner recruitment, engagement, and degree-completion programs.
Coordinate signature recruitment events such as Transfer Preview Days and Open Houses, and other enrollment-focused programs.
Build relationships with community colleges and employers to establish strong transfer pipelines.

Skills

Interpersonal skills

Communication

Counseling

Organizational skills

Time management

Multitasking

Education

Bachelor’s degree; or equivalent combination of training and experience

Tools

Ellucian Banner systems

Microsoft Office Suite

Job description

Assistant Director of Transfer and Adult Student Services

Classification Information

Position Classification Title

Position Classification Title Academic Services Professional, Specialist

FLSA

FLSA Exempt

Position Class

Position Class 89834

Position Overview

Join the Ramily!

Winston-Salem State University ( WSSU ) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina’s only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education ( ACE ). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence.

Situated in Winston-Salem, North Carolina - known as the City of Arts and Innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways.

With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn.

Find information about our current benefits and retirement options, our holiday schedule, and other discounts and perks at the links below:

Winston-Salem State University is seeking an Assistant Director of Transfer and Adult Student Services.
The Assistant Director of Transfer and Adult Student Services will provide leadership for transfer recruitment, community college partnerships, transfer and adult learner programs and events, graduation services, transfer articulation, academic progress, and operational improvement. This position plays a significant role in advancing WSSU’s transfer enrollment strategy by developing strong recruitment pipelines and sustainable partnerships with community colleges and other transfer-serving institutions. The Assistant Director works collaboratively with Admissions, the Registrar’s Office, Academic Affairs, academic departments, Enrollment Management, Student Affairs, community colleges, and other internal and external partners.
Responsibilities of the Assistant Director of Transfer and Adult Student Services include:

Provide leadership for the development, coordination, implementation, and assessment of comprehensive programs and events for prospective and enrolled transfer students and adult learners.

Oversee staff, services, policies, and programs that enhance the experience of non-traditional students, including transfer student, adult learners, readmits, and other students with unique educational backgrounds.

Develop an annual calendar of transfer and adult learner recruitment, transition, engagement, retention, and degree-completion programs.

Coordinate signature recruitment events such as Transfer Preview Days, Transfer Open Houses, Instant Decision Days, community college recruitment events, adult learner information sessions, and other enrollment-focused programs.

Build relationships with community colleges, workforce development organizations, and employers to establish strong transfer pipelines and pathways.

Represent WSSU at transfer fairs, community college visits, adult education events, and other outreach opportunities to promote the university’s offerings.

Coordinate transition programming, including transfer orientation activities, welcome programs, academic preparation workshops, and new transfer student engagement initiatives.

Develop initiatives to promote a sense of community for adult learners, foster engagement in campus life, peer mentoring programs, and student success groups.

Coordinate academic success workshops, transfer student appreciation activities, networking opportunities, resource fairs, career preparation programs, and degree-completion initiatives.

Provide specialized support for adult learners, including guidance on recognizing prior learning, credit for military experience, and flexible course scheduling options.

Offer tailored advising for adult learners returning to school, balancing academic, professional, and personal responsibilities.

Review degree audits for transfer students and adult learners to ensure accurate course equivalencies and credit transfer, and to guide students through the process of selecting courses that align with their academic goals.

Conduct thorough audits of students’ academic records to verify they are on track to meet degree requirements and provide advice on any academic deficiencies or course substitutions.

Develop programming specifically responsive to the needs of adult learners, including students balancing employment, family responsibilities, and academic obligations.

Collaborate with campus support services, such as tutoring, counseling, career services, and financial aid, to ensure students have the resources needed to overcome academic and personal challenges.

Monitor academic performance and retention data to identify at-risk students and implement timely interventions to increase graduation rates.

Collect, analyze, and report on recruitment, retention, and graduation data for transfer and adult learners, using the data to improve student services and inform future strategies.

Evaluate participation and program outcomes and use student feedback and data to continuously improve transfer and adult learner programming.

Prepare and present regular reports on the effectiveness of transfer and adult learner recruitment and retention programs to university leadership.

Position Information

Position Number

Position Number 000729

Working Position Title

Working Position Title Assistant Director of Transfer and Adult Student Services

Building and Room No.

Cleon F. Thompson Center
2nd Floor

Appointment Type

Appointment Type Permanent Full-Time

If Time Limited.

If Time Limited. No

Appointment Length. 12

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies

Position required to work during periods of adverse weather or other emergencies Not Mandatory

Normal Work Schedule

8:30 am - 5:30 pm/ 9:00 am - 6 pm; Monday - Friday with some evening and weekend work hours. plus Travel

Department Required Skills

Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions

2-4 years of professional experience in higher education, specializing in transfer student services, adult learner services, or student success.

2-4 years of experience working with Ellucian Banner systems.

Preferred Years Experience, Skills, Training, Education

Strong interpersonal, communication, and counseling skills, with the ability to connect with a varied population of adult learners and transfer students.

Strong organizational and time-management skills, with the ability to manage multiple priorities.

Ability to analyze academic records, degree audits, and transcripts, ensuring proper credit transfer and degree completion.

Proficiency with Microsoft Office Suite and student management systems, with the ability to learn new systems as needed.

Ability to work collaboratively across campus departments to support students’ academic success

Required License or Certification

Valid US Driver's License

Valid US Driver's License Yes

Commercial Driver's License Required

Commercial Driver's License Required No

Physical Required

Physical Required No

Internal Posting Only

Internal Posting Only No

Time Limited Position

Time Limited Position No

Salary Commensurate with education and experience

Open Date

Open Date 09/02/2026

Close Date

Open Until Filled Yes

Supplemental Questions

Required fields are indicated with an asterisk (*).

* How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Website
- Other

Required Documents