Assistant Director of Operations

UM26 Frostburg State University (FSU); United States; On-site; USD 60,000 - 65,000; Full time

Job summary

Frostburg State University in Frostburg, MD seeks an Assistant Director of Operations for the Lane University Center to lead technical services, events, and day-to-day operations. This role supervises the student Technical Services Crew and coordinates with campus partners to deliver outstanding experiences.

You will oversee planning, production, and operations, ensuring high-quality presentations while managing risk and deadlines. This position requires night/weekend availability.

Qualifications

• Bachelor’s degree and one year of experience with facility operations in a student union/university center.
• Experience with event production including audio, lighting, and video.
• Experience dealing with clients, providing detailed customer service, and meeting deadlines.
• Valid non-commercial driver’s license.
• Available to work nights and weekends.

Responsibilities

• Assist in managing the Lane University Center technical services.
• Recruit, train, supervise, and develop the student Technical Services Crew.
• Oversee event production planning and operational support for student, faculty, staff and external clients.
• Collaborate with campus partners to deliver exceptional event experiences.
• Maintain and enhance facility technologies and systems; support risk management.
• Contribute to the Lane Center's mission of enhancing student engagement and community.

Skills

Event production

Client relations

Team leadership

Night/weekend availability

Communication skills

Education

Bachelor's degree + 1 year facility ops

Bachelor’s degree in management/tech theater (preferred)

Job description

Job Title

Assistant Director of Operations

Employer

Frostburg State University, Department of Student Engagement

Location

Frostburg, MD

Contract Type

Full-time, exempt, Regular

Salary

$60,000 - $65,000

Responsibilities

• Reporting to the Director of the Lane University Center & Event Services, the Assistant Director of Operations assists in the overall management, operation, and production of the Lane University Center technical services. This position recruits, trains, supervises, and develops the student Technical Services Crew while overseeing the technical planning, production, and operational support of events serving students, faculty, staff, and external clients. The Assistant Director collaborates with campus partners to deliver exceptional event experiences, maintain and enhance facility technologies and systems, support risk management and operational initiatives, and contribute to the Lane Center's mission of enhancing student engagement, building community, and enriching the overall Frostburg State University experience.

Minimum Qualifications

• Bachelor’s degree and one year of experience with facility operations in a student union/university center, technical direction, or related field.
• Demonstrated experience with event production including audio, lighting, and video.
• Demonstrated experience dealing with clients, providing detailed customer service, and meeting production deadlines is required.
• Valid non-commercial driver’s license.
• Must be available to work nights and weekends.

Preferred Qualifications

• Bachelor’s degree in management, technical theater, or a related field.
• More than three years of experience with student union operations, technical theater, technical direction, electronic media/film, events, or related field.
• Experience working with and supervising students in a college environment.
• Experience with event scheduling software (EMS) and large scale, concert lighting/sound system operation.

Other

• Any combination of training and experience substantially equivalent to graduation from an accredited college or university with a bachelor’s degree in a related field and progressively responsible related work experience may be considered.

About the University

A member institution of the University System of Maryland, Frostburg State University is a public, comprehensive, largely residential regional university offering programs in the sciences, education, business, the arts and humanities at both the undergraduate and graduate levels. FSU prides itself on being a dynamic, learning-centered institution that emphasizes teaching with opportunities for professional development and research. Approximately 4,000 students enroll yearly.

About the Area

FSU is located on a scenic 260-acre campus in the gorgeous mountains of Western Maryland. Affectionately referred to as Mountain Maryland, our region is the outdoor enthusiasts’ paradise, offering a combined 600 miles of biking and hiking trails, numerous lakes, rivers, streams, and waterfalls and 170,000 acres of public land, including 12 state parks, three state forests and one national park. With four seasons of outdoor recreation, including hunting, fishing, hiking, skiing & snowboarding, biking, rock climbing, world-class whitewater rafting, kayaking, recreational boating and off-road vehicle trails, Mountain Maryland offers a great quality of life and the ideal opportunity to craft your own work/life balance. With a reputation for safe communities, excellent schools and competitive wages, Mountain Maryland is a great place to raise a family and create a community of like-minded, outdoor adventure seeking, friends and colleagues. Frostburg offers a family-friendly college town feel with easy access to major cities like Pittsburgh, Washington, DC, and Baltimore. If you are looking for a great place to live, work, and play in a beautiful mountain region with access to unlimited outdoor recreation adventure, FSU is for you!

Application Deadline

For full consideration, please apply by August 10, 2026.

Equal Opportunity Employer

Frostburg State University welcomes and encourages women, veterans and minorities to apply and seeks to recruit and retain a diverse workforce. FSU is an Equal Opportunity Employer. Appropriate auxiliary aids and services for qualified individuals with disability will be provided upon request.