Assistant Director of Operations

UWMSN University of Wisconsin Madison; United States; On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Generous PTO

Health insurance

Tax-advantaged savings

WRS pension

Job summary

University Health Services at the University of Wisconsin–Madison seeks an Assistant Director of Operations to lead operational activities across Medical Services, Mental Health Services, Survivor Services, and Prevention teams. You will manage immunization disclosure policy compliance and supervise a team while partnering with clinical leaders to drive day-to-day operations.

You will provide project management for strategic initiatives, improve processes, and ensure alignment with accreditation

Qualifications

• Five years of progressively responsible operations experience in office/healthcare/higher ed.
• Experience in compliance or regulatory programs such as accreditation.
• Previous supervision experience.
• Experience coordinating programs/projects across multiple stakeholders.
• Ability to interpret and apply policy and requirements.

Responsibilities

• Provide operational leadership for UHS activities and annual immunization clinics.
• Advise leadership, coordinating admin, operations and financial activities for units and initiatives.
• Manage projects and communications strategies for strategic initiatives.
• Oversee wellness vending program.
• Partner with clinical leaders to support day-to-day operations and cross-unit collaboration.
• Assist in budgeting goals and priorities for revenues and expenditures.
• Engage in strategic planning to align operations with stakeholder needs.
• Develop processes to improve the unit and supervise at least 2 FTEs.
• Ensure policies and standards are maintained; lead compliance for immunization disclosure policy.

Skills

Operations leadership

Compliance knowledge

Supervision experience

Project coordination

Communication skills

Education

Bachelor's Degree

Job description

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Job Category: Academic Staff

Employment Type: Regular

Job Profile: Administrative Assistant Director (C)

Job Summary

University Health Services (UHS) is looking for an Assistant Director of Operations to join our dynamic team. This position reports to the Associate Director of Operations and will partner with departmental leadership teams to support operations across the organization, including Medical Services, Mental Health Services, Survivor Services, and Prevention teams. This position is essential to ensuring the health and wellbeing of students throughout UW-Madison. This position serves as a key operational partner across UHS, responsible for overseeing the campus immunization disclosure policy requirements, ensuring that UHS is compliant with all accreditation standards, and supervising key operational team members for the Medical and Mental Health Services teams. This position will provide project management services, support the management of strategic initiatives, and serve as a partner to clinical and operational leaders to ensure the success of operational initiatives and day to day operational needs. This role will identify process improvement opportunities as well as ways for cross collaboration across departments within UHS.

Key Job Responsibilities

• Provides operational leadership and support for annual UHS immunization clinics across campus
• Serves as an advisor to divisional or executive leadership, coordinating administrative, operational and financial activities for assigned units and strategic initiatives
• Provides project management and coordination for strategic initiatives, including management of internal communication, communication strategies and applications
• Oversees the UHS wellness vending program
• Partners with clinical executive leaders in Medical and Mental Health Services to support operational initiatives and day-to-day operational needs, identify process improvement opportunities, and facilitate cross-unit collaboration
• Assists with the establishment of goals and priorities for the annual budget for all revenues and expenditures
• Engages in strategic planning and policies to ensure the strategic direction supports the needs of stakeholders
• Helps develop processes and procedures to improve the unit
• Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees
• Ensures that related policies, procedures, and standards are maintained
• Oversight and manages compliance for the campus Immunization Disclosure policy, serving as the primary point of contact for the compliance program and organizing and leading UHS' Campus Immunization Leadership Team
• Evaluates, designs, and implements operations to align with the strategic direction
• Supports the Associate Director of Operations with IT management support, including inventory tracking, ordering, and project management

Required Qualifications

• Minimum of five (5) years of progressively responsible experience in operations in an office setting, healthcare setting, higher education, or related field.
• Experience working within a compliance or regulatory program, such as accreditation or similar program.
• Previous supervision experience.
• Experience coordinating complex programs, projects, or operational processes across multiple stakeholders or work units.
• Experience developing and improving operational processes, systems or procedures, with the ability to interpret and apply policy and requirements.
• Strong written, verbal, organizational and interpersonal skills, with the ability to handle several projects or initiatives at the same time.

Preferred Qualifications

• Experience using operational data to develop reports, identify trends, and support strategic decision-making.
• Knowledge of higher education policies and regulations, including FERPA, HIPAA, and accreditation requirements.

Education

Bachelor's Degree Required

Compensation

The minimum salary for this position is $90,000, with final salary based on experience and qualifications.

Benefits

• generous paid time off
• competitively priced health/dental/vision/life insurance
• tax-advantaged savings accounts
• participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund.

Department

University Health Services, Operations

About the University

At UHS our mission is to promote, protect, and improve student health and wellbeing. UHS employees are dedicated to providing high-quality medical, mental health, prevention and wellness services for UW-Madison students. These efforts contribute to students learning, leading and thriving in a healthy community.

Learn more about us at uhs.wisc.edu

Contact Information

Diante Felton, [e-mail] 608-265-5359 Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Institutional Statement on Diversity

Diversity is a source of strength, creativity, and innovation for UW-Madison.

We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community.

We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies.

We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply.

For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to.

Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check.

It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released.

See Wis. Stat. sec. 19.36(7).

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UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

Work with purpose, make an impact, and grow your career.

The University of Wisconsin–Madison is committed to equity, inclusion and employee well-being as we proudly work to improve the lives of people in Wisconsin and beyond.

UW–Madison offers a wide range of professions that cover various interests and skill levels. We employ everything from accountants to arborists, chefs to custodians, editors to electricians, graphic designers to groundskeepers, HR associates to HVAC technicians, librarians to locksmiths, mechanics to medical assistants, painters to police officers, web designers to welders, and absolutely everything in between!

No matter what you are looking for professionally, chances are you will not only find it but will thrive at it while working at the University of Wisconsin–Madison.