Assistant Director of Operations

Jewish Broadcasting Service: JBS; Cherry Hill Township (NJ); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading organization is seeking a dedicated individual to assist the Director with licensing oversight and management of special needs services. The role involves collaborating with various teams to ensure compliance and enhance the well-being of residents. Responsibilities include staff training, incident investigation, and maintaining quality assurance. Ideal candidates will have a strong background in working with individuals with disabilities and demonstrate compassion and professionalism.

Qualifications

• 5 years of hands-on experience working with individuals with disabilities in a residential setting.
• Ability to handle pressure in a crisis and demonstrate good judgement.

Responsibilities

• Develop, monitor, and schedule New Staff Orientation and training.
• Investigate all Internal and Unusual Incidents for Residential program.
• Conduct random integrity checks and perform monthly quality assurance audits.

Skills

Judgement

Problem Solving

Professionalism

Compassion

Education

Associates/Bachelor's degree

High school diploma

Job description

Job Summary:

Assist Director with licensing oversight and management of 8 special needs quads. Work with residential management staff to plan holistic services that support emotional, physical, and social well-being of residents. Works with the Director of Residential Services, Assistant Director of Residential, Residential Managers, as well as the Regional Director of Disability Services. Participate with administration and the residential team towards the development and implementation of policies and procedures, as well as promoting the mission of Weinberg Commons. Work collaboratively with Weinberg Commons program leadership, the finance department, guardians/family members, and external case managers to ensure that individuals served, and individuals accepted for admission, meet, and maintain funding eligibility for Weinberg Commons services.

Job Responsibilities:

• Develop, monitor, and schedule New Staff Orientation and training for existing and new staff to ensure that all staff are fully trained and have completed all requirements as per DDD mandates from hire and throughout employment.
• Assist Residential Managers and Administrative Team members with ensuring all staff receive and sign off on all DDD mandated trainings
• Assist with ensuring new employees have proper EHR and CDS access.
• Assist with scheduling onsite shadowing and in quad training for all new employees.
• Investigates all Internal and Unusual Incidents for Residential program.
• Prepare for and participate in state inspection visits to maintain licensing requirements, under the direction of Director of Residential Services
• Conduct random integrity checks and perform monthly quality assurance audits on residential sites, documentation, and vehicles to address compliance concerns appropriately.
• Ensures Human Resources is notified timely regarding employee relations issues.
• Maintains "On call" 24-hour coverage, in cooperation with other residential management staff, and participates in the weekend on call schedule for the program.
• Assist with coverage of shifts as needed, to ensure staffing ratios.
• Review and approve timecard entries of direct reports including ADP time off requests.
• Assist the Assistant Director of Residential and Residential Managers with the program staffing schedules including oversight of staff over time as needed.
• Attending meetings, conferences, seminars, and training relevant to the position.
• Develop and maintain relationships with family members/advocates of the residents and address concerns in a professional and timely manner.
• Conduct annual evaluations for direct reports.
• Other duties as assigned.

Required Education & Experience:

• Associates/Bachelor's degree, high school diploma, or equivalent combination of education, training, and experience
• 5 years of hands-on experience working with individuals with disabilities in a residential setting, knowledge of person-centered planning and community resources for individuals with disabilities. Demonstrate an understanding of inclusion and compassion.
• Ability to handle pressure in a crisis and demonstrate good judgement, flexibility, and problem-solving skills.
• Demonstrate a high level of professionalism and integrity in dealing with confidential issues, ability to work independently and execute good reasoning and judgement.
• Ability to maintain confidential and meticulous records.
• Ability to work flexible schedule as needed.
• Meet all employee standards required by DDD.
• Cooperates with the licensee and Department staff in any inspection, inquiry, or investigation.
• Driver’s license valid in the state of New Jersey and a clean driving record.
• Submit to a criminal background check and be determined to be not disqualified by the Department of Human Services prior to working with individuals served.
• Agree to have their name checked against the Central Registry of Offenders Against Individuals with Developmental Disabilities
• Shall submit to drug testing and receive a clear drug screen prior to employment.
• Shall submit to drug testing conducted randomly and for cause.
• Shall complete an application to have their name checked against the Child Abuse Registry Information (CARI).
• Must successfully complete and demonstrate proficiency in all areas of required training, including but not limited to specialized trainings, online trainings, CPR and crisis management.
• Demonstrate an understanding of inclusion, compassion and can problem solve with individuals with disabilities and their families.

EEO Statement:

The Jewish Federation of Southern New Jersey, and our family of agencies, is an Equal Employment Opportunity employer. We do not discriminate based upon a person's actual or perceived gender, race, creed, color, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, marital/civil union status, domestic partnership status, familial status, religion, national origin, nationality, ancestry, age, veteran or military status, disability that does not prohibit performance of essential job functions, or other legally protected characteristics.

The Federation participates in the E-Verify program.

The Federation is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need assistance or an accommodation due to a disability, you may contact us at 856-751-9500.