Assistant Director of Maintenance — Hotel Systems & Safety

General Hotels Corporation; Indianapolis (IN); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Company Paid Life Insurance

Company Paid Telemedicine

Supplemental Life Insurance

401(k) with company match

Earned Wage Access (on-demand pay)

Hotel Room Discounts

Company Paid Employee Assistance

Perks through Benefit Hub

Generous Time Off Package

Job summary

General Hotels Corporation’s Crowne Plaza Downtown Indianapolis Union Station is seeking an Assistant Director of Maintenance to oversee all building systems, HVAC, plumbing, electrical and mechanical operations, and to ensure guest comfort and safety.

You will supervise maintenance staff, respond to guest requests, manage preventive maintenance and energy use, monitor budgets, and collaborate with the Chief Engineer to plan staffing and training.

Qualifications

• High school diploma or equivalent
• Minimum of 2 years of experience in hotel maintenance
• Strong understanding of building systems and equipment
• Ability to read and interpret technical manuals and schematics
• Excellent problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Flexibility to work evenings, weekends, and holidays as needed

Responsibilities

• Perform routine maintenance on all hotel equipment and systems, including HVAC, plumbing, electrical, and mechanical systems.
• Respond to guest requests for maintenance assistance in a timely and professional manner.
• Perform repairs and troubleshoot issues with equipment and systems as needed.
• Maintain accurate records of all maintenance performed and equipment serviced.
• Ensure compliance with all safety regulations and standards.
• Assist with the installation of new equipment and systems as needed.
• Monitor budget and control expenses with a focus on energy management, preventive maintenance, and capital planning.
• Assist the Chief Engineer in managing day-to-day staffing requirements, plan and assign work and establish performance and development goals for team members.
• Educate and train all team members in compliance with national and local laws and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
• Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
• Ensure a safe and secure environment for guests and team members in compliance with regulatory policies and procedures.
• Maintain relations with outside contacts including guests, regulatory agencies and others as needed.
• Understand and respond to customers' needs and ensure a high level of guest satisfaction.
• Carry out preventive maintenance program to ensure facility is maintained and in service for our guests.
• Perform other duties as assigned by management.

Job description

General Hotels Corporation’s Crowne Plaza Downtown Indianapolis Union Station is seeking an Assistant Director of Maintenance to oversee all building systems, HVAC, plumbing, electrical and mechanical operations, and to ensure guest comfort and safety.

You will supervise maintenance staff, respond to guest requests, manage preventive maintenance and energy use, monitor budgets, and collaborate with the Chief Engineer to plan staffing and training.