Assistant Director of Financial Well-Being

University of North Carolina at Chapel Hill; Chapel Hill (NC); Presencial; USD 55.000 - 62.000; Jornada completa

Descripción de la vacante

University of North Carolina at Chapel Hill is seeking an Assistant Director of Financial Well-Being to lead the Center for Financial Well-Being. You will develop and supervise Peer Financial Coaches, build the coaching process, and partner with campus offices to connect students with resources.

The role includes training staff, coordinating outreach, and using data to inform programming and reporting. A Bachelor’s or Master’s degree with 0-2 years of related experience is preferred, with a

Formación

• Bachelor's or Master's degree with 0–2 years of related experience.
• Knowledge of basic needs programming.
• Experience supervising staff.
• Experience using assessment data to guide programs.

Responsabilidades

• Build and oversee the coaching process from scheduling to follow-up and referrals, supervising Peer Financial Coaches.
• Train coaches in boundaries, active listening, motivational interviewing, and strengths-based practice; offer group and individual coaching on budgeting, debt management, saving, and SNAP resources.
• Serve as primary contact for referrals from the Dean of Students and Office of Scholarships and Student Aid; maintain resource guides on food, housing, and transportation.
• Track reach, engagement, and outcomes with metrics, surveys, and testimonials; prepare monthly, semester, and annual reports informing strategy and staffing.
• Plan and run outreach events and presentations for graduate, military-connected, veteran, and student-athlete communities.
• Build partnerships with student organizations, campus offices, and community groups; recruit, train, supervise, and mentor staff.

Conocimientos

Coaching

Staff supervision

Active listening

Motivational interviewing

Educación

Bachelor's degree

Master's degree

AFC credential

CFEI credential

Descripción del empleo

University of North Carolina at Chapel Hill is hiring an Assistant Director of Financial Well-Being. The role helps lead the university's Center for Financial Well-Being, which offers peer-led financial coaching and basic needs support to students, and reports to the Center's Director. The Assistant Director builds the coaching process, develops and supervises Peer Financial Coaches, and partners with campus offices and community organizations to connect students with resources.

Highlights

• Build and oversee the financial coaching process from scheduling and intake through follow-up and referral, and supervise Peer Financial Coaches in one-on-one student sessions.
• Train coaches in boundaries, active listening, motivational interviewing, and strengths-based practice, and offer group and individual coaching on budgeting, debt management, saving, and using resources such as SNAP.
• Serve as the Center's primary contact for case referrals from the Dean of Students and the Office of Scholarships and Student Aid, consulting with coaches on complex situations and maintaining resource guides on food, housing, and transportation support across campus and the Triangle.
• Track the Center's reach, engagement, and outcomes through metrics, surveys, and student testimonials, and prepare monthly, semester, and annual reports that inform strategy, staffing, and programming.
• Plan and run outreach such as tabling events, information fairs, and classroom presentations tailored to graduate and professional, military-connected and veteran, and student-athlete communities.
• Build partnerships with student organizations, academic departments, campus offices, and community groups such as food banks and housing assistance programs.
• Recruit, train, supervise, and mentor assigned staff alongside the Center's other Assistant Director.
• Bachelor's or Master's degree with 0-2 years of experience (or a combination of related education and experience), plus knowledge of basic needs programming, experience supervising staff, and experience using assessment data to guide programs.
• Preferred qualifications include a Master's in a field such as higher education or social work, three or more years in basic needs support or financial counseling, and a credential such as the Accredited Financial Counselor (AFC) or Certified Financial Education Instructor (CFEI).
• Hiring range of $55,000 to $61,800 for a full-time, 40-hour-per-week permanent staff position, with some evening and weekend availability required.