Assistant Director for Financial Aid Counseling

University of North Carolina at Chapel Hill; Chapel Hill (NC); On-site; USD 49,000 - 53,000; Full time

Job summary

The Office of Scholarships and Student Aid at UNC Chapel Hill is seeking an Assistant Director for Financial Aid Counseling to support student access by delivering comprehensive counseling and outreach to the campus community and surrounding area.

The role provides student-centered guidance through the financial aid process, including applications, verification, and special circumstances, with both on-site and remote engagement to meet diverse student needs.

Job description

Department:

Scholarships and Aid-Ops-543100

Career Area :

Student Services

Posting Open Date:

11/05/2026

Application Deadline:

11/19/2026

Open Until Filled:

No

Position Type:

Permanent Staff (EHRA NF)

Working Title:

Assistant Director for Financial Aid Counseling

Appointment Type:

EHRA Non-Faculty

Position Number:

00000673

Vacancy ID:

NF0010171

Full Time/Part Time:

Full-Time Permanent

FTE:

1

Hours per week:

40

Position Location:

North Carolina, US

Hiring Range:

$49,400 - $52,862

Proposed Start Date:

11/30/2026

Be a Tar Heel!:

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community. University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit:

The Office of Scholarships and Student Aid works to ensure that qualified students have the opportunity to study at the University of North Carolina at Chapel Hill regardless of their ability to pay. The office serves students at all levels, including graduate and professional school students and coordinates all student financial support for the campus. The office assists in the recruitment, retention and success of students while maximizing available funds, exercising good stewardship of those funds, and performing related research, analysis and program evaluation in support of long-range enrollment and campus goals. In addition, the office provides academic and co-circular support services for scholarships, provides financial literacy and educational tools, and partners with faculty and other student success areas across campus to provide excellent service to low- and middle-income students and other scholarship recipients. The work of the office is public in nature and closely scrutinized by students and their families, lawmakers, faculty and staff at the University, and by the media (local, regional, and national).

Position Summary:

The Office of Scholarships and Student Aid seeks a hard-working, caring, and collaborative Assistant Director for Financial Aid Counseling. This position plays a crucial role in counseling students and engaging the campus community and surrounding area to support financial aid opportunities at UNC Chapel Hill. Counseling is done both on-site and through remote platforms to allow for engagement and outreach that best meets the needs of those we work with.

This position provides student-centric counseling throughout the financial aid process, including prospective student recruitment, aid applications and verification, and special circumstances. The Assistant Director also advises students on unique enrollment scenarios. In addition, this role handles emergency determinations for students. The ideal candidate will make timely decisions and use judgement to assist students and ensure immediate needs are met. As this position manages a portion of the total need-based financial aid applications, it is critical that the candidate be