Assistant Director of Financial Aid

Oklahoma-State-University; Okmulgee (OK); On-site; USD 38,000 - 45,000; Full time

Job summary

OSU-Institute of Technology is seeking a Financial Aid Counselor to assist the Director in administering all student financial aid programs and to provide counseling, information, and customer service to students, parents, and staff.

The role includes conducting on-campus and off-campus workshops and presentations, helping with FAFSA submissions, and ensuring regulatory compliance across programs. Strong communication and organizational skills are essential for success.

Qualifications

• Minimum two years in post-secondary financial aid or related federal aid experience.
• Experience handling federal financial aid systems and regulations.
• Strong customer service and communication skills.
• Proven ability to present and train groups.

Responsibilities

• Assist the Director of Financial Aid and Scholarships in administering student financial aid programs.
• Provide counseling and information to students, parents, and staff about aid options.
• Conduct on-campus and off-campus workshops and presentations on financial aid.
• Maintain accurate records and collaborate with departments to support processes.

Skills

Customer service

Communication

Team collaboration

Presentations

Training

Multitasking

Adaptability

Education

Bachelor's Degree in related discipline

Job description

Campus

OSU-Institute of Technology

Contact Name & Email

Dana Diamond, [e-mail]

Work Schedule

Monday through Friday, 7:30am-4:30pm with occasional evenings and weekends.

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$38,000 - $45,000

Salary

Special Instructions to Applicants

For full consideration, please include a resume, cover letter and contact information for three professional references.

About this Position

GENERAL SUMMARY:

Assists the Director of Financial Aid and Scholarships with the administration of all student financial aid programs. Provides counseling, information, and customer service to students, parents, faculty, staff, and administration regarding all types of student financial aid. Conducts on-campus and off-campus workshops and financial aid presentations to high schools, businesses, career day programs, departments, and divisions.

Required Qualifications

Bachelor's

Education:

• Bachelor's Degree in related discipline from an accredited college or university highly preferred.
• Other combinations of education and experience may be considered if relevant.

Experience:

• Evidences a history of demonstrating ethical and professional behavior.
• Two years' experience in post-secondary financial aid office packaging and awarding Federal Title IV financial aid and scholarships; or equivalent experience working with federal regulations and programs.
• Two years of progressively responsible administrative or managerial experience.
• Experience utilizing federal financial aid application and student loan delivery systems including National Student Loan Data System (NSLDS), Free Application for Federal Student Aid (FAFSA) SAR and ISIR files, Student Aid Internet Gateway (SAIG), EDconnect, Common Origination and Disbursement (COD) systems.

Certifications, Registrations, and/or Licenses:

Licensure/Certification:

• Valid Oklahoma driver's license required if performing the functions of the position necessitates the use of a university or personal vehicle.

Skills, Proficiencies, and/or Knowledge:

Skills and Abilities:

• Must be able to interact comfortably and effectively with a diverse client population.
• Must be able to relate effectively with members of student support units and contribute in a dynamic team environment that adheres to process-oriented, results driven strategies.
• Must be able to effectively contribute in a dynamic, team environment.
• A positive "can-do" attitude along with a professional appearance and demeanor should be modeled at all times.
• Must have a willingness to continually self-initiate learning to remain current in expertise.
• Should be able to quickly grasp and apply training in learning new skills and methods.
• Must be service oriented with ability to work and respond effectively to diverse audiences of internal and external clients.
• Strong organizational skills as well as a demonstrated ability to multi-task and work in a deadline-driven environment along with ability to develop and deliver oral presentations and written materials for a variety of audiences and multiple venues.
• Must be flexible, innovative, and self-motivated.

Communication Skills:

• Strong verbal communication skills to include one-on-one, group presentation and facilitation skills are essential.
• Excellent written communication and listening skills and customer responsiveness are essential.
• Must be able to continually incorporate feedback, ideas, and requests into the recruitment process.