Assistant Director of Facilities & Operations

College of the Holy Cross; United States; On-site; USD 43,000 - 58,000; Full time

Job summary

College of the Holy Cross in Worcester, MA seeks an Athletic Facilities and Events Manager to oversee facilities and game operations, including staff supervision for events. You will work under the Associate Director of Athletics, coordinating with departments to balance service quality with costs and supporting budget compliance.

This role requires strong communication, NCAA rules knowledge, and the ability to multi-task in a busy campus setting.

Qualifications

• Bachelor's degree required; knowledge of NCAA rules and regulations.
• Ability to work independently with strong time management and communication skills.
• Comfort working nights, weekends and holidays in a collegiate setting.
• Experience in a fast-paced, staff-driven environment with customer service focus.

Responsibilities

• Oversee assigned facilities (Soccer stadium, Lacrosse stadium, and others).
• Manage game operations for assigned sports and events.
• Oversee student staff for designated events and assignments.
• Serve as liaison between departments to balance service quality and costs.
• Assist budgeting and ensure operations stay within approved limits.
• Develop innovative processes to continuously improve operations.
• Provide ongoing feedback to the department on effectiveness.
• Ensure communications align with the College mission and goals.
• Perform other duties as assigned by the Associate Director.

Skills

NCAA rules knowledge

Strong communication

Time management

Customer service

Multitasking

Staff supervision

Education

Bachelor's degree

Master's degree preferred

Job description

At Holy Cross, we are focused on creating a world-class workforce by attracting and retaining employees dedicated to fostering a culture of professionalism, pride, mutual trust, and respect—one that values appreciation and recognition, empowering each of us to flourish both individually and collectively. We seek candidates who are inspired by our mission and values, and who are eager to make a meaningful difference on our campus. Learn more about Life at Holy Cross here. Athletic Facilities and Events Manager is an integral part of the athletic staff, assisting in the management of all aspects of facility and event operations. This position will also directly oversee those efforts with regard to select sports as assigned by the Associate Director of Athletics/Facilities, Operations & Events.

Job Description

• Responsible for oversight of assigned facilities (Soccer stadium, Lacrosse stadium, and others).
• Game management for assigned sports.
• Oversight of student staff for designated events.
• While under direction of the Assistant Director of Athletics for Facilities, Operations & Events, works effectively as a liaison between various departments to ensure that services, quality and costs are balanced.
• Supports the preparation and maintenance of the departmental operational budgets in accordance with procedures and uphold accountability for operating within approved budget limits.
• Conceive, develop, and implement innovative and creative solutions leading to continuously improved processes.
• Provide a means for frequent and on-going feedback to the department on the effectiveness of the constituents served.
• Complete appropriate communications to ensure goals, objectives and expectations are communicated and completed in alignment with the overall College mission, division and department.
• Other duties as assigned by the Assistant Director of Athletics/Facilities, Operations & Events

Minimum Qualifications

Bachelor's degree; Demonstrated knowledge of NCAA rules and regulations Ability to work independently, strong self-motivation and effective time management skills; Excellent communication skills; Ability to multi-task, detail-oriented and ability to work with diverse group of staff members; Strong customer service with the ability to troubleshoot and handle pressure situations; Ability to thrive in a diverse, fast-paced, student-athlete service driven environment in a collegiate setting; Willing to work nights, weekends and holidays.

Preferred Qualifications

Master's degree in related field Previous Division I intercollegiate athletic facility & operations experience in facility and event management.

Additional Information

The salary for this position is $50,000. This position is a full-time position that is a 2-year fixed term appointment. The position is benefit-eligible and considered exempt by federal wage and hour law. Weekly Hours: 40 Annual Work Schedule:

Additional Information To review our generous benefits options, please review our detailed information here or check out our Benefits at a Glance. The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law. Please contact Human Resources for questions or to request an accommodation via email at [e-mail], or by calling 508-793-3391.

The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity in the workplace.

Founded in 1843 in Worcester, Massachusetts, the College of the Holy Cross is among the nation's leading liberal arts institutions.

A highly selective, four-year, exclusively undergraduate college of 3,200 students, Holy Cross is renowned for offering a rigorous, personalized education in the Jesuit, Catholic tradition.

Holy Cross highly values the unique skills, perspective, talents and passion that each employee contributes to its learning community.

To work at The College is to accept an invitation to participate in the growth and development of all campus members, students, faculty and staff.

The College's commitment to diversity is an important feature of the Holy Cross education.

Informed by the presence of diverse interpretations of the human experience, Holy Cross is building a community marked by freedom, mutual respect, and civility.

We seek others who support our values of justice and inclusiveness and encourage all to apply.

For the third year in a row, Holy Cross is honored to be a WorkWell winner and a Top 100 Healthiest Employer in America!

Learn more about life at Holy Cross on our LinkedIn Life page or view our website to explore our generous benefit offerings.