Assistant Director of Event Operations

College Park Center at UT Arlington; Arlington (TX); Presencial; USD 90 000 - 130 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Benefits package

Resumo da oferta

College Park Center at UT Arlington is seeking an Assistant Director of Facility Operations and Safety to lead CPC and TXH teams. The role ensures venues are clean, safe, well-maintained, and ready for daily use and events through inspections, work orders, preventive maintenance, and timely repairs.

You will foster a service-oriented culture and build strong relationships with campus partners and clients. You will oversee event conversions, custodial services, staff training, and venue safety

Qualificações

• Bachelor’s degree and 5+ years in public facility management or operations for venues like arenas, convention centers, or performing arts facilities.
• Experience supervising teams and coordinating with campus departments and vendors.
• Strong knowledge of safety principles, codes, accessibility, and crowd management for public assemblies.
• Experience with budgeting, vendor management, preventive maintenance, and work order systems.
• Ability to plan, organize, and lead diverse operations across multiple venues.

Responsabilidades

• Lead and develop facility operations teams at CPC and TXH, including direct supervision of managers.
• Set clear expectations, assign work, coordinate staffing, and ensure timely completion of tasks.
• Promote a positive, service-oriented culture and collaborate with campus partners and external vendors.
• Oversee preventive maintenance, inspections, and safety programs; manage work orders from submission to completion.
• Coordinate event conversions, setups, breakdowns, and equipment placement with event services and production teams.
• Forecast and track costs for custodial, maintenance, and conversions; optimize resource use.
• Maintain credentialing, access protocols, and crowd management plans with partners.
• Ensure compliance with university policies, fire safety, accessibility and safety standards.

Conhecimentos

Leadership

Staff supervision

Safety programs

Budgeting

Vendor management

Formação académica

Bachelor's degree

Ferramentas

CMMS

Work order system

Descrição da oferta de emprego

The Assistant Director of Facility Operations and Safety leads the facility operations and back-of-house teams at College Park Center (CPC) and Texas Hall (TXH). This position ensures both venues are clean, safe, well-maintained, and ready for daily use and events through regular building inspections, work order management, preventive maintenance, and timely coordination of repairs. The Assistant Director fosters a positive, accountable, and service-oriented team culture while building effective relationships with campus departments, external partners, clients, and promoters. The position also oversees event conversions, contracted custodial services, staff training, and venue safety programs in coordination with university partners.

Purpose of Position

The Assistant Director of Facility Operations and Safety leads the facility operations and back-of-house teams at College Park Center (CPC) and Texas Hall (TXH). This position ensures both venues are clean, safe, well-maintained, and ready for daily use and events through regular building inspections, work order management, preventive maintenance, and timely coordination of repairs. The Assistant Director fosters a positive, accountable, and service-oriented team culture while building effective relationships with campus departments, external partners, clients, and promoters. The position also oversees event conversions, contracted custodial services, staff training, and venue safety programs in coordination with university partners.

Essential Functions

• Leads, coaches, trains, and evaluates the facility operations teams at CPC and TXH, including direct supervision of the Operations Manager and Building Attendant Lead (TXH) and oversight of the operations crew.
• Establishes clear expectations, assigns work, coordinates staffing, and holds employees accountable for quality and timely completion.
• Models a positive attitude, respectful communication, sound judgment, and a willingness to assist others.
• Addresses concerns promptly and promotes collaboration across both venues.
• Conducts regular walkthroughs of both venues to identify maintenance, repair, cleanliness, and safety needs. Submits, prioritizes, assigns or routes, and tracks work orders through completion.
• Coordinates with campus Facilities, custodial providers, and service vendors; follows up on outstanding items, verifies completed work, and communicates unresolved needs and timelines.
• Maintains preventive maintenance schedules and records for venue equipment and identifies recurring issues or needed improvements.
• Plans and oversees building conversions, event setups and breakdowns, and equipment placement. Inspects event spaces, restrooms, public areas, and back-of-house areas to ensure cleanliness, functionality, and readiness before, during, and after events.
• Coordinates operational needs with event services and production teams, clients, and promoters.
• Forecasts and tracks conversion, custodial, and maintenance costs and uses staff, equipment, and resources efficiently.
• Builds and maintains productive working relationships with campus departments, external partners, vendors, clients, and promoters.
• Serves as a responsive point of contact for facility operations needs, communicates expectations and timelines clearly, and resolves concerns professionally.
• Attends planning meetings and coordinates across departments to deliver consistent service and successful events.
• Develops, implements, and tracks staff training on workplace safety, proper equipment use, and public assembly venue practices.
• Coordinates venue safety and emergency preparedness with UTA Police, the Office of Emergency Management, and Environmental Health and Safety.
• Maintains credentialing and back-of-house access protocols and coordinates crowd management planning with appropriate partners.
• Ensures setups and operations follow applicable university and NCAA policies, fire and life safety requirements, and accessibility standards. Identifies hazards and coordinates corrective action.
• Participates in departmental planning and operational improvements.
• Supports other departmental teams as needed.
• Performs other duties as assigned.

Required Qualifications

• Bachelor’s degree and five (5) years of experience in public facility management or operations within an arena, convention center, stadium, performing arts center, or similar venue or setting, or equivalent experience.

Preferred Qualifications

• Ten (10) or more years of progressive experience within the hospitality or public assembly venue industry, with at least five (5) years in a supervisory capacity.
• Experience with NCAA Division I athletics events.
• Experience managing vendors, operational budgets, preventive maintenance programs, and work order systems.

Knowledge, Skills & Abilities

• Strong working knowledge of event safety principles for public assembly venues, services, and hospitality in arenas, performing arts centers, or entertainment venues.
• Familiarity with local and national fire codes, life safety guidelines, and ADA regulations as they relate to events and crowd management.
• Ability to prioritize tasks and projects.
• Strong leadership and supervisory skills, with the ability to motivate, develop, and hold team members accountable while fostering a positive, collaborative, and service-oriented work environment.
• Knowledge of facility operations, building maintenance, preventive maintenance programs, work order management, and custodial standards within public assembly or event venues.
• Excellent interpersonal and communication skills, with the ability to establish and maintain effective working relationships with employees, university departments, vendors, clients, promoters, and external partners.
• Organizational, time management, and problem-solving skills, with the ability to prioritize multiple responsibilities, manage competing deadlines, and respond effectively to operational challenges.
• Ability to exercise sound judgment, demonstrate initiative, maintain a positive and professional attitude, and adapt to changing priorities in fast-paced event environments.

Work Schedule

• Monday through Friday; 8:00am through 5:00pm.
• Requires occasional evening or weekend hours.
• Requires non-traditional work hours such as nights, weekends and holidays.

Working Conditions

• May work around chemical fumes.
• May work around standard office conditions.
• Climbing of stairs.
• Lifting and moving objects.
• Prolonged sitting, standing, and walking required.

Benefits Information

Position is benefit eligible: Yes

We are proud to offer a comprehensive benefits package to our employees at the University.

https://www.uta.edu/hr/employee-benefits

PreEmployment Background Check

It is the policy of The University of Texas at Arlington to conduct a pre employment background check on any applicant who is under final consideration for employment with the University.

This position may have access to critical infrastructure as defined by Section 113.001(2) of the Texas Business and Commerce Code. If so, to be hired for and continue to be employed in this position you must maintain the security or integrity of the infrastructure as set forth in Texas Executive Order GA 48. By assuming this position, and if you have access to critical infrastructure, you authorize the University to conduct routine background checks.

University Information

The University of Texas at Arlington (UTA) is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. As a comprehensive teaching, research, and public service institution, UTA is dedicated to the advancement of knowledge through scholarship and creative work. With an enrollment of more than 42,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 “Very High Research Activity” institution and nationally recognized for its commitment to student success and service. It ranks No. 5 in Military Times’ “Best for Vets: Colleges” and is the top university in North Texas for its graduates’ salaries (The Wall Street Journal). UTA is designated as both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution and is No. 6 for undergraduate ethnic diversity in the United States (U.S. News & World Report, 2023). With a global alumni network of approximately 280,000 – including leaders at many of the 24 Fortune 500 companies headquartered in North Texas – UTA contributes an estimated $29 billion annually to the Texas economy.

UTA is expanding its regional footprint by building a regional campus, called UTA West, in Parker County on the far west side of Fort Worth. It is scheduled to open in fall 2028. This initiative aligns with the university’s strategic growth and commitment to serving the broader community.

This is an exciting time to join UTA and contribute to its bold vision for the future.

EEO Statement

It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University’s compliance with this policy.

ADA Accommodations

The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email [e-mail].