ASSISTANT DIRECTOR OF ENVIRONMENTAL SERVICES

TouchPoint Support Services; Round Rock (TX); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Paid Parental Leave

Holiday Time Off

Personal Leave

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Job summary

TouchPoint is seeking an Assistant Director of Environmental Services to help lead the housekeeping department. You will coordinate the activities of operations managers and frontline staff, serving as a liaison between administration and departments to ensure top service across the facility.

You will oversee scheduling, staff development, inspections, and budget support, with a focus on quality and continuous improvement in a healthcare setting.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant work experience required.
• Working knowledge of housekeeping operations, procedures, and industry best practices preferred.
• Demonstrated leadership within healthcare environmental services, housekeeping, or facility support operations.
• Strong work ethic with a commitment to quality, customer service, and continuous improvement.
• Excellent written and verbal communication skills and problem-solving abilities.
• Ability to manage budgets and collaborate across departments.

Responsibilities

• Establish and maintain standards and work procedures for all Housekeeping staff in accordance with facility policies and best practices.
• Plan work schedules, staffing hours, service areas, and job assignments to ensure housekeeping services are provided effectively throughout the facility.
• Interview, select, hire, evaluate, and recommend disciplinary action or termination of housekeeping personnel in accordance with facility policies and standards.
• Orient, train, develop, and supervise Housekeeping staff to support operational excellence and employee growth.
• Conduct routine inspections and evaluations of the facility, identify opportunities for improvement, recommend corrective actions, and assist with facility relocations as needed.
• Lead regular staff meetings and collaborate with leaders from other departments to coordinate housekeeping activities and support organizational goals.
• Schedule and oversee major projects, ensuring adequate staffing, equipment, and supplies are available to meet project requirements.
• Monitor and maintain inventory levels of housekeeping supplies and equipment.
• Assist the Department Director with budget planning, monitoring, and cost control initiatives.

Skills

Leadership

Operations management

Healthcare environmental services

Budget management

Staff development

Communication

Education

Bachelor’s degree or equivalent combination of education and relevant work experience

Job description

TouchPoint

Reports to: Director of Environmental Services

Schedule: Full time; primarily Monday through Friday, 7am - 3:30pm, with occasional weekends as needed.

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

As an Assistant Director of Environmental Services, you will assist the Director in leading and overseeing the operational needs of the Housekeeping Department. You will coordinate the activities of the operations managers and frontline associates, serve as a liaison between administration and various departments, and help ensure the highest level of service throughout the facility.

Key Responsibilities

• Establish and maintain standards and work procedures for all Housekeeping staff in accordance with facility policies and best practices
• Plan work schedules, staffing hours, service areas, and job assignments to ensure housekeeping services are provided effectively throughout the facility
• Interview, select, hire, evaluate, and recommend disciplinary action or termination of housekeeping personnel in accordance with facility policies and standards
• Orient, train, develop, and supervise Housekeeping staff to support operational excellence and employee growth
• Conduct routine inspections and evaluations of the facility, identify opportunities for improvement, recommend corrective actions, and assist with facility relocations as needed
• Lead regular staff meetings and collaborate with leaders from other departments to coordinate housekeeping activities and support organizational goals
• Schedule and oversee major projects, ensuring adequate staffing, equipment, and supplies are available to meet project requirements
• Monitor and maintain inventory levels of housekeeping supplies and equipment
• Assist the Department Director with budget planning, monitoring, and cost control initiatives

Preferred Qualifications

• Bachelor’s degree or equivalent combination of education and relevant work experience required
• Working knowledge of housekeeping operations, procedures, and industry best practices preferred
• Demonstrated career progression and leadership experience within healthcare environmental services, housekeeping, or facility support operations
• Strong work ethic with a commitment to quality, customer service, and continuous improvement
• Excellent written and verbal communication skills, active listening abilities, empathy, and strong problem-solving capabilities in both individual and group settings
• Ability to utilize a collaborative and participative management approach, remain effective under pressure, organize and prioritize multiple responsibilities, and contribute to budget development while maintaining a strong understanding of facility needs
• Excellent organizational, administrative, follow-through, and stress management skills, with the ability to build positive relationships with associates and clients

TouchPoint is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates At Touchpoint Are Offered Many Fantastic Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

Touchpoint maintains a drugfree workplace.