Assistant Director of Day Program Services - Bronx

ADAPT Community Network; New York (NY); On-site; USD 60,000 - 63,000; Full time

Benefits offered by this job

Industry-leading benefits

Equal opportunity employer

Job summary

ADAPT Community Network seeks an Assistant Director of Program Services to lead daily operations, supervise staff, and advance person-centered programming for individuals served in New York. You will ensure regulatory compliance, develop and expand services, and foster independence, dignity, and inclusion in a safe environment.

Responsibilities include supervising clinical and program staff, designing program goals, monitoring care plans, and maintaining strong data practices for funding and

Qualifications

• Bachelor’s degree in Human Services or a related discipline is required.
• Progressive supervisory/management experience in developmental disabilities is strongly preferred.
• Strong organizational, analytical, and problem-solving skills.
• Excellent oral and written communication skills.
• Proficiency with computers, email, and common software applications.
• Ability to work collaboratively with staff, individuals served, families, and external partners.
• Must maintain strict confidentiality.
• Knowledge of adaptive equipment, wheelchairs, and devices used by individuals with developmental disabilities is a plus.
• Passion for ADAPT’s mission and commitment to the nonprofit disability sector.

Responsibilities

• Recruit, supervise, evaluate, and support program and clinical staff.
• Design, coordinate, and implement program goals aligning with agency mission.
• Oversee treatment and service plan development and evaluation.
• Ensure compliance with OPWDD, state, and federal regulations.
• Collect program data for funding, compliance, and reporting; prepare evaluations.
• Assist with budgeting and financial reporting for the department.
• Coordinate trainings and develop curricula for staff needs.
• Manage caseload assignments and attendance to meet capacity.
• Oversee intake and discharge processes and service coordination.
• Oversee incident investigations and safety training.
• Contribute to long-range departmental plans and expansion initiatives.
• Engage with families, guardians, and external partners; participate in agency committees.
• Uphold the rights of individuals in all programs.

Job description

SUMMARY

Under the supervision of the Program Director, the Assistant Director of Program Services plays a key leadership role in ensuring high‑quality, person‑centered programming for individuals served. The position is responsible for overseeing daily program operations, supervising staff, supporting regulatory compliance, and driving program development and expansion. The assistant director ensures that services promote independence, dignity, and inclusion while fostering a safe and supportive environment for individuals and staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Recruit, interview, train, supervise, evaluate, and support program and clinical staff, providing coaching, professional development, and corrective action as needed.
• Support the design, coordination, and implementation of program goals, ensuring alignment with agency mission and regulatory requirements.
• Oversee the development, monitoring, and evaluation of treatment and service plans to ensure individualized, high‑quality care.
• Ensure adherence to OPWDD, state, and federal regulations; develop and implement quality assurance processes, conduct safety assessments, and address areas for improvement.
• Ensure accurate and timely collection of program data for funding, compliance, and performance reports; prepare annual program evaluations and departmental projections.
• Assist with monitoring and managing departmental budgets and financial reports.
• Coordinate required in‑service trainings, develop curricula tailored to program needs (including geriatric and developmental disability populations), and ensure staff compliance with training requirements.
• Assign caseloads to staff and oversee attendance to ensure programs meet and maintain capacity.
• Manage intake and discharge processes, ensuring proper coordination of services and activities.
• Oversee incident investigations, ensure appropriate documentation and reporting, and provide staff and individuals with safety training.
• Support the development of long‑range departmental plans and expansion initiatives.
• Serve on agency‑wide committees, foster interdisciplinary collaboration, and maintain effective communication with families, guardians, and external partners.
• Ensure that the rights of individuals are upheld in all programs and activities.
• Perform additional responsibilities as assigned by leadership.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

QUALIFICATIONS

• Bachelor’s degree in Human Services or a related discipline required.
• At least three (3) years of progressive supervisory/management experience in the field of developmental disabilities strongly preferred.
• Strong organizational, analytical, and problem‑solving skills.
• Excellent oral and written communication skills.
• Proficiency with computers, email, and common software applications.
• Ability to work collaboratively with staff, individuals served, families, and external partners.
• Must be able to maintain strict confidentiality.
• Knowledge of adaptive equipment, wheelchairs, and devices commonly used by individuals with developmental disabilities preferred.
• Passion for ADAPT’s mission and demonstrates a commitment to the non‑profit disability sector.

COMPENSATION & BENEFITS

$60,000 – $63,000 annually + Industry‑leading benefits for all full‑time employees.

ADAPT Community Network is proud to be an equal‑opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.