Assistant Director of Day Program Services - Brooklyn

ADAPT Community Network; New York (NY); On-site; USD 60,000 - 63,000; Full time

Benefits offered by this job

Industry-leading benefits

Job summary

ADAPT Community Network is seeking an Assistant Director of Program Services in New York to lead daily program operations, supervise staff, and ensure person-centered services that promote independence, dignity, and inclusion.

The role emphasizes regulatory compliance, data-driven program improvements, and collaboration with families and external partners to expand services while maintaining a safe, supportive environment for individuals and staff.

Qualifications

• Bachelor's degree in Human Services or related discipline is required.
• Progressive supervisory/management experience in developmental disabilities is preferred.
• Strong organizational, analytical, and problem-solving skills.
• Excellent oral and written communication skills.
• Proficiency with computers and standard software applications.
• Ability to collaborate with staff, individuals served, families, and external partners.
• Maintenance of confidentiality is essential.
• Knowledge of adaptive equipment and devices used by individuals with developmental disabilities is a plus.

Responsibilities

• Recruit, interview, train, supervise, evaluate, and support program and clinical staff.
• Design, coordinate, and implement program goals aligned with mission and regulations.
• Develop, monitor, and evaluate treatment and service plans for high-quality care.
• Ensure adherence to OPWDD, state, and federal regulations and QA processes.
• Collect program data for funding, compliance, and reporting; prepare evaluations.
• Assist with departmental budgets and financial reports.
• Coordinate trainings and develop curricula for staff needs.
• Assign caseloads and oversee attendance to meet capacity.
• Manage intake and discharge, coordinating services.
• Oversee incident investigations and safety training.
• Support long-range plans and expansion initiatives.
• Participate in agency committees and collaborate with families and partners.
• Uphold the rights of individuals in all programs.

Skills

Supervisory experience

Organizational skills

Analytical skills

Written and verbal communication

Collaboration

Discretion / Confidentiality

Computer literacy

Education

Bachelor's degree in Human Services or related discipline

Tools

Common software applications

Job description

SUMMARY

Under the supervision of the Program Director, the Assistant Director of Program Services plays a key leadership role in ensuring high‑quality, person‑centered programming for individuals served. The position is responsible for overseeing daily program operations, supervising staff, supporting regulatory compliance, and driving program development and expansion. The assistant director ensures that services promote independence, dignity, and inclusion while fostering a safe and supportive environment for individuals and staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Recruit, interview, train, supervise, evaluate, and support program and clinical staff, providing coaching, professional development, and corrective action as needed.
• Support the design, coordination, and implementation of program goals, ensuring alignment with agency mission and regulatory requirements.
• Oversee the development, monitoring, and evaluation of treatment and service plans to ensure individualized, high‑quality care.
• Ensure adherence to OPWDD, state, and federal regulations; develop and implement quality assurance processes, conduct safety assessments, and address areas for improvement.
• Ensure accurate and timely collection of program data for funding, compliance, and performance reports; prepare annual program evaluations and departmental projections.
• Assist with monitoring and managing departmental budgets and financial reports.
• Coordinate required in‑service trainings, develop curricula tailored to program needs (including geriatric and developmental disability populations), and ensure staff compliance with training requirements.
• Assign caseloads to staff and oversee attendance to ensure programs meet and maintain capacity.
• Manage intake and discharge processes, ensuring proper coordination of services and activities.
• Oversee incident investigations, ensure appropriate documentation and reporting, and provide staff and individuals with safety training.
• Support the development of long‑range departmental plans and expansion initiatives.
• Serve on agency‑wide committees, foster interdisciplinary collaboration, and maintain effective communication with families, guardians, and external partners.
• Ensure that the rights of individuals are upheld in all programs and activities.
• Perform additional responsibilities as assigned by leadership.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

QUALIFICATIONS

• Bachelor’s degree in Human Services or a related discipline required.
• At least three (3) years of progressive supervisory/management experience in the field of developmental disabilities strongly preferred.
• Strong organizational, analytical, and problem‑solving skills.
• Excellent oral and written communication skills.
• Proficiency with computers, email, and common software applications.
• Ability to work collaboratively with staff, individuals served, families, and external partners.
• Must be able to maintain strict confidentiality.
• Knowledge of adaptive equipment, wheelchairs, and devices commonly used by individuals with developmental disabilities preferred.
• Passion for ADAPT’s mission and demonstrates a commitment to the non‑profit disability sector.

COMPENSATION & BENEFITS

$60,000 – $63,000 annually + Industry‑leading benefits for all full‑time employees.

ADAPT Community Network is proud to be an equal‑opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.