Assistant Director of Data, College Success Office

Harlem Children's Zone Inc; New York (NY); On-site; USD 80,000 - 93,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Career advancement

Life Insurance

Disability insurance

Wellness discounts

Commuter benefits

Job summary

Harlem Children’s Zone is seeking a Data Aide to support college success programs, oversee data integrity, and lead a small data team. You will manage data systems, develop dashboards, and generate reports to track scholar participation and outcomes.

The role emphasizes governance, collaboration with Evaluation, and delivering actionable insights to CSO leadership. A strong background in data management and program support is essential.

Qualifications

• Bachelor’s degree required; Master’s degree a plus.
• 3+ years of data-related workstreams, SOPs, visualizations, reporting, and dashboards.
• 3+ years of supervisory experience leading a small team (2+ members).
• Proficiency in Microsoft Office Suite and Outlook.
• Experience with CRM platforms such as Salesforce.
• Experience with large data sets to create reports and visualizations.
• Must pass a Data Skills assessment demonstrating advanced proficiency.

Responsibilities

• Ensure primary data systems and secondary systems are utilized to their full potential; provide support to staff.
• Maintain data integrity across systems and review data life cycle for accuracy.
• Evaluate systems and propose innovative data capture and reporting solutions.
• Manage data processes to track comprehensive student information.
• Supervise and develop Data Managers and Data Aides.
• Create comprehensive data visualizations from raw data.
• Generate site-specific data reports to assess scholar participation and progress.
• Present monthly data analyses to leadership to clarify focus areas.
• Identify data-driven strategies to improve program performance.
• Manage high-profile data-related projects.
• Perform other duties as assigned.

Skills

Data management

Team leadership

Project management

Analytical skills

Education

Bachelor’s degree

Master’s degree (plus)

Tools

Salesforce

Excel

PowerPoint

Dashboards/BI tools

Job description

Harlem Children’s Zone (HCZ) — a world-renowned education and poverty-fighting organization based in New York — seeks an enthusiastic, dedicated, and mission-aligned Data Aide to support our programming for our high school students.

The Assistant Director of Data within the College Success Office will bring a passion for the mission of Harlem Children’s Zone: to break the cycle of intergenerational poverty through comprehensive, on-the-ground programming that creates opportunities for children and families to thrive in school, work, and life.

We are currently seeking an Assistant Director of Data to oversee program and participant data, ensuring source accuracy and fidelity, organization, analysis, and reporting, and data governance compliance with HCZ operating guidelines. The Assistant Director will report to the Director of the College Success Office and manage program Data Managers and, as needed, data aides. This role will work in close partnership with the Evaluation department. The ideal candidate will have exceptional data management, team management, and analytical skills, and will be professional, creative, and energetic to work in a community-based organization.

For more information, check out Want to Work at Harlem Children's Zone? Here's 7 Things You Need to Know

• Bachelor’s degree from an accredited university; a Master’s degree is a plus
• 3+ years of experience working with data-related workstreams, SOPs, visualizations, reporting, and dashboards
• 3+ years of supervisory experience leading a small team (2+ members), assigning deliverables, developing direct reports/team members, and training employees
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Outlook
• Experience with CRM platforms, such as Salesforce
• Experience with utilizing large data sets to create reports and data visualizations that demonstrate trends and OKRs (objectives and key results)
• Must pass a Data Skills assessment demonstrating advanced proficiency

Who you are

• A commitment to the mission and programs of HCZ
• Bachelor’s degree with at least two years of relevant work experience; a Master’s degree is a plus
• Advanced end-to-end project management expertise for individual and team projects
• Ability to demonstrate strategic thinking and implementation with minimal error
• Familiarity with Salesforce or other large data management systems required
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Outlook
• Must have strong leadership, management, and organizational skills
• Excellent writing and communication skills
• Must be flexible and possess the ability to work under pressure
• Familiar with issues prevalent in underserved communities
• Ability to understand, interpret, and present data while maintaining accurate records

What You’ll Do

• Ensure primary data systems and secondary systems are utilized to their full potential; provide support to staff to ensure effectiveness
• Implement processes to maintain data integrity within our systems, regularly reviewing all stages of the data life cycle for accuracy
• Regularly evaluate existing systems to identify areas where needed information is not effectively captured and reported; propose innovative solutions to these challenges
• Improve and maintain day-to-day work operations by establishing and managing data processes to track comprehensive student information in an easily accessible and accurate fashion for the department
• Supervise, manage, train, and counsel Data Managers and Data Aides to ensure their steady reliability, growth, and success
• Create comprehensive data visualizations based on raw data
• Generate and analyze site-specific data reports, including aggregate data snapshots, to assess scholar participation, involvement in specific program activities, academic achievement, progress towards goal completion, and the like
• Present monthly data analyses to CSO leadership, helping them to interpret reports and clarify focus areas for site participants
• Identify and implement strategies that leverage data to improve program performance
• Manage high-profile data-related projects
• Perform other duties as assigned

Schedule

• Ability to work flexible hours, Monday – Friday, 10 AM – 6 PM, 11 AM – 7 PM

As a Harlem Children’s Zone team member, you will join a supportive and inclusive community dedicated to helping children, families — and our staff — thrive. We offer highly competitive salaries, a comprehensive benefits package, and growth opportunities.

Our exceptional full-time benefits include:

• Highly competitive base salaries
• Paid time off
• Employee referral bonus
• Career Advancement
• No-cost health insurance
• Life Insurance
• Short-and long-term disability
• Additional voluntary benefits
• Wellness discountsCommuter benefits
• Financial wellness perks
• Additional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more.)

The annual salary range for this position is $80,000 - $92,500.00 per year with a comprehensive benefits package including employer-covered health insurance.

HCZ is an EOE.