Assistant Director of Community Standards (Senior Student Services Program Administrator)

University of Connecticut; Storrs, Northern (CT, KY); Hybrid; USD 76,000 - 90,000; Full time

Job summary

University of Connecticut’s Division of Student Life & Enrollment seeks an Assistant Director of Community Standards to lead a student-centered campus conduct system. The role includes coordinating cases, trainings, investigations, and sanctioning with authority up to University Expulsion.

Responsibilities span directing case flow, training staff, and maintaining records, while promoting equity, inclusion, and social justice across the university community.

Qualifications

• Master’s degree in student affairs, higher education, or a related field.
• Four years of progressive professional experience in student affairs.
• Demonstrated ability to work independently and regularly exercise judgment on administrative matters.
• Articulated commitment to diversity, inclusion, and equity issues.
• Experience working with diverse populations.

Responsibilities

• Assist in management, coordination, and communication of The Student Code and conduct system.
• Coordinate flow of cases, training personnel, investigating, and resolving violations as case manager and hearing officer.
• Manage UConn Compass and sanction processes, including supervising facilitators and maintaining materials.
• Oversee University Probation Process, train committees, and maintain education records.

Skills

Independent work

Communication

Interpersonal skills

Organizational skills

Judgment and policy interpretation

Education

Master’s degree in student affairs or higher education

Tools

Maxient

Job description

Assistant Director of Community Standards (Senior Student Services Program Administrator)

• Search #: 499635
• Work type: Full-time
• Location: UConn Storrs
• Categories: Student Programs and Services

JOB SUMMARY

The Division of Student Life & Enrollment is committed to diversity, equity, and inclusion; competence in working with culturally and ethnically diverse populations; and awareness of how issues of difference, power, and privilege manifest in higher education environments. The ideal candidate promotes equity and inclusion by demonstrating and supporting an understanding, sensitivity, and appreciation for social justice, cultural humility, and inclusiveness.

Under the direction of the Director of Community Standards, the Assistant Director will assist in the responsibility for providing innovative leadership for a student-centered campus conduct system. Responsibilities will include coordination of individual and organizational student conduct; development of creative responses to student conduct issues; implementation of a comprehensive educational process for helping members of the University community fully understand their individual and group rights and responsibilities.

DUTIES AND RESPONSIBILITIES

Assist in all aspects of the management, coordination, and communication of The Student Code, the University’s student conduct system. This includes coordinating the flow of cases, training all personnel, investigating, and resolving violations as a case manager and hearing officer with full authority to issue sanctions up to and including University Expulsion, and coordinating a system to assure compliance.

Responsible for the coordination of specific areas which may include but are not limited to the following:

Case Manager

• Conducts prompt, impartial, and thorough investigations of all alleged behavior prohibited by The Student Code, including federally mandated Title IX (sexual misconduct) and other student conduct-related violations including, but not limited to, incidents involving alcohol and other drug use/possession, harming behavior, etc.
• Conducts interviews, gathers, and documents evidentiary materials related to the reported allegations.
• Maintains accurate and thorough records in accordance with institutional, state, and federal guidelines.
• Collaborates with campus partners to investigate and resolve potential violations of The Student Code relevant to registered student organizations and behavioral concerns.
• Develops and manages processes to resolve complaints and conflicts regarding student groups (this is inclusive of Registered Student Organizations and Athletic Teams).

Sanction Creation, Management, and Compliance

• Assess the educational needs of students within the conduct process and develop appropriate sanction options.
• Manage all aspects of sanction compliance, including collaboration and communication with other departments responsible for education initiatives utilized for sanctioning.
• Develop and implement new sanctions with an emphasis on student and ethical development.
• Oversee existing sanction options executed by Community Standards including:
• Manage all aspects of the UConn Compass program, an engagement program for individuals who have violated The Student Code.
• Train and supervise the UConn Compass facilitators.
• Maintain all electronic documents and informational items related to the program as well as training materials.

University Probation Process

• Manage all aspects of the University Probation Review Process.
• Select, train, and advise the Probation Review Committee.
• Maintain all electronic documents and informational items related to the process as well as training materials.
• Maintain education records related to conduct in accordance with institutional federal regulations.
• Serve as a member of various teams and committees as needed.
• Supervise graduate assistant and graduate practicum students as needed.
• Assist students, faculty, and staff in reaching settlements of disputes/complaints regarding behavior. This includes all stages including information collection, fact-finding, and resolution development.
• Work with appropriate University officials and departments to facilitate satisfactory solutions to issues and problems that fall within the responsibilities of Community Standards.
• Serve as a member of the decision-making body in relation to the revisions to The Student Code.
• This includes researching, evaluating, and recommending changes.
• Collect and provide information as needed in regard to compliance in areas such as Title IX and Clery.
• Assist in the coordination of responses to behavioral incidents at the regional campuses. Respond to campus emergencies, as needed.
• Train and advise Residential Life staff regarding the student conduct process.
• Serve as a resource to the University community regarding disruptive students and interpretations of The Student Code and make presentations to groups.
• Maintain cooperative relationships with representatives of schools, colleges, regional campuses, student support programs, and student organizations regarding policies related to maintaining an appropriate academic living/learning environment.
• Develop strong working relationships with campus departments.
• Develop and conduct assessment projects related to Community Standards.
• Serve in the absence of the Director or Associate Director of Community Standards as needed. Other duties as assigned.

MINIMUM QUALIFICATIONS

• Master’s degree in student affairs, higher education, or a related field.
• Four years of progressive professional experience working in student affairs.
• Demonstrated ability to work independently and regularly exercise judgment regarding a wide variety of administrative matters.
• Articulated commitment to, or demonstrated understanding of, diversity, inclusion, and equity issues.
• Experience working with diverse populations.
• Exceptional interpersonal and organizational skills.
• Excellent verbal and written communication skills with strong attention to detail.

PREFERRED QUALIFICATIONS

• Five to seven years of progressive experience in higher education.
• Experience working in a student conduct system.
• Active involvement in related professional organizations.
• Experience in working with conduct management computer systems such as Maxient.
• Significant knowledge and expertise in Title IX, Clery, and other key compliance issues.

COMPENSATION & BENEFITS

The hiring range for this position is $75,876 to $90,000. An offer of employment, if made, will be commensurate with the successful candidate’s skill and experience, as determined by the University.

For more information about benefits and other offerings available to University employees, we encourage you to review the Human Resources website and explore the sections under the Benefits & Leaves header at the top of the page. Under Benefits & Leaves, select Benefits to access an overview as well as additional information on topics such as paid time off, benefits, retirement, and other resources. As you explore these pages, please note that this position is covered by the University of Connecticut Professional Employees Association (UCPEA) and look for information specifically identified for UCPEA, as provisions may vary by employee group.

APPOINTMENT TERMS

This is a full-time, permanent position. Currently, a hybrid of on campus/remote work schedule is permitted subject to authorization and University policy. Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).

TERMS AND CONDITIONS OF EMPLOYMENT

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.

The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee’s unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, ethnicity, religion, age, sex, marital status, national origin, ancestry, sexual orientation, genetic information, physical or mental disabilities, veteran’s status, status as a victim of domestic violence and/or sexual assault and/or trafficking in persons as defined by Connecticut law, prior conviction of a crime, workplace hazards to the reproductive systems, or gender identity or expression

The University of Connecticut is an AA/EEO employer including for Disability and Veteran status.

Advertised: Oct 09 2026 Eastern Daylight Time

Applications close: Oct 23 2026 Eastern Daylight Time