Assistant Director of Admission Systems

Bowling Green State University; Bowling Green (OH); Remote; USD 70.000 - 110.000; Vollzeit

Zusammenfassung

Bowling Green State University is seeking an Associate Director of Admissions to lead the admissions systems strategy for undergraduate and graduate programs. The role directs multiple systems (Slate, UAS, PeopleSoft, OnBase) and oversees training, documentation, and staff development.

The position partners with ITS and academic units to optimize applicant processing and enrollment strategies, while supervising four staff members and ensuring timely project delivery within EST business hours.

Qualifikationen

• Bachelor’s degree required.
• 2 years of admissions or higher education experience, or experience in project management, system implementation, testing, or training staff on business systems.
• 1 year of experience running queries or using data to support business decisions, such as communication flows, territory management, recruitment, or enrollment strategies.
• 1 year of staff supervision experience preferred, either through direct supervision or by serving as a functional lead for system implementations, business process functions, or other cross-functional initiatives.
• Strong leadership, team-building and project management skills; ability to coordinate tasks and lead teams across units.
• Experience with ERP systems, CRM systems and web-based projects for administrative units.

Aufgaben

• Direct the Office of Admissions system unit supporting multiple instances of Slate, UAS, PeopleSoft and OnBase; prioritize projects, resource planning and system redesigns.
• Direct the hiring, training, supervision and evaluation of the 4 staff on the systems team.
• Serve as liaison to academic units, athletics, ITS, Student Financial Aid, Bursar, and others to streamline applicant processing and recruitment.
• Lead upgrades, installation, testing, and maintenance of admissions software; ensure deadlines and resources are met.
• Develop and deliver training and documentation for system and business processes; align with operational needs.
• Keep current on best practices and participate in committees and project teams.

Kenntnisse

Leadership

Project management

ERP systems

CRM systems

Staff supervision

Data analysis

Communication

Ausbildung

Bachelor’s degree

Tools

PeopleSoft

OnBase

CSS module

Microsoft Office

Jobbeschreibung

This position reports to the Director of Admissions and Assistant Vice President and, in partnership with the Director of Admissions, assists with the direction and leadership for the undergraduate and graduate admissions systems strategy and maintenance, including supervision of staff. This includes but is not limited to business process review/implementation, system testing, configuration of systems, documentation, and staff /user training related to (student) application decision making and communications.

This position leads collaboration efforts with other BGSU administrative and academic offices, committees, and individuals to formulate and direct up to date procedures and practices for the admissions office and enrollment management area. The Associate Director advises and collaborates with the Director on short- and long-term strategic planning, resource allocation and initiatives to meet the enrollment management goals each year.

• Direct the Office of Admissions system unit supporting multiple instances of Slate (undergraduate and graduate), UAS (homegrown admission system), PeopleSoft and OnBase. Develop and evaluates priorities, issues, rework and redesign, project planning and management for new systems. Coordinate and prioritize admissions systems projects and serve as liaison with ITS. Lead continuous evaluation of system tools and develop strategies to leverage systems to meet business operation needs. Monitor systems integrity, quality control, interfaces with admissions systems and Peoplesoft. Troubleshoot system issues in coordination with ITS support and admissions system staff. Ensures projects are adequately resourced and deadlines are met.
• Direct the hiring, training, supervision and evaluating the performance of the 4 administrative staff members on the systems team. Lead human resources which fosters positive working relationships through community building and a team approach.
• Serve as liaison to academic units, athletics, Firelands, ITS, Student Financial Aid, Bursar, Registration and Records, Honors and others. Work closely as needed to develop and streamline applicant and prospective student processing and recruitment for various campus.

Academic and Administrative Units

• Serves as the functional lead for the Office of Admissions and the Graduate Admissions team for various upgrades, installation of new software, bundle testing, and maintenance.
• Assesses training and documentation needs; leads the development of training functions for system and business processes for Admissions staff and end users; ensures timely and appropriate delivery of training via appropriate means; and makes modifications as necessary.
• Keeps current on best practices, makes recommendations for improvements, serves on committees and project teams as directed, serves in the place of the Director as needed, and performs other duties as assigned.

The following Degree is required:

• Bachelor’s degree

The following Experience is required:

• 2 years of admissions or higher education experience, or experience in project management, system implementation, testing, or training staff on business systems.
• 1 year of experience running queries or using data to support business decisions, such as communication flows, territory management, recruitment, or enrollment strategies.

The following Experience is Preferred:

• 1 year of staff supervision experience preferred, either through direct supervision or by serving as a functional lead for system implementations, business process functions, or other cross-functional initiatives.

Knowledge, Skills and Abilities:

• Must have effective leadership, team-building and project management skills such as identify and prioritizing project related or critical tasks. Coordinating the efforts of others, leading teams, committees and task groups to accomplish goals and objectives.
• Extensive experience with systems operations, especially ERP systems, CRM system and web based projects as well as paperless operations for administrative units.
• Must possess strong problem solving skills and knowledge in areas such as reporting, business process design and business operations.
• Demonstrated experience in a supervisory role.
• Excellent oral and written communication skills and interpersonal skills including public speaking.
• Must work well under pressure, meeting timeframes and prioritize work.
• Demonstrated successfully ability to collaborate and build strong effective working relationships across university departments.
• Experience using the CSS module or enterprise system.
• Working knowledge of Microsoft applications.
• Project management and implementation experience.
• Experience in training and assessment and development of training modules.
• Admissions once experience preferred.

Remote

This is a full-time, remote position open only to candidates who are US Residents legally authorized to work in the United States. The position requires adherence to a primary work schedule during US Eastern Standard Time (EST) business hours.

Deadline to Apply: November 12, 2026

Required Application Materials & Evaluation

• Experience must be fully documented on the official application.
• The application will be used to evaluate if candidates meet the minimum requirements for the position and for consideration when determining starting pay rate.
• Experience requirements are inclusive of relevant professional experience, or experience attained through relevant internships, co-ops, student employment positions, or graduate assistantships.

Uploads

• Required: Resume (for supplemental information only)
• Optional:Cover Letter

Essential Requirement: Work Authorization

BGSU does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.