Assistant Director, Multicultural Affairs

Gated Talent; Memphis (TN); On-site; USD 50,000 - 64,000; Full time

Job summary

A leading educational institution is seeking a full-time Multicultural Affairs position in Memphis, TN. This role involves administrative duties, program management, and direct support for multicultural students. Applicants must hold a Master's degree and demonstrate strong leadership and analytical skills.

Benefits

Benefits Eligible

Qualifications

• Master’s degree with three years of experience, one year in supervisory or program management.
• Strong commitment to customer service and ability to handle complex problems.

Responsibilities

• Perform upper-level administrative duties and maintain compliance with policies.
• Supervise staff and assist in planning multicultural programs and events.

Skills

Customer Service Excellence

Analytical Thinking

Relationship Building

Education

Master’s degree in a relevant area

Job description

Campus Location Main Campus (Memphis, TN) Position Number 008969 Category Staff (Hourly/Monthly) Department Multicultural Affairs Minimum Position Qualifications Master’s degree in the relevant area and three (3) years of appropriate experience. Plus one (1) year of supervisory or program management experience.

Special Conditions

All applications must be submitted online at workforum.memphis.edu

Applicants must complete all applicable sections of the online application in order to be considered for a position. Please upload a cover letter, resume, and reference list after completing your application, if required by the system.

Candidates who are called for an interview must notify the Department of Human Resources in writing of any reasonable accommodation needed prior to the date of the interview.

Work Schedule

Monday – Friday
8:00 a.m. – 4:30 p.m.
May need to work/travel beyond normal work schedule.

Posting Date 06/11/2025 Closing Date 06/22/2025 Open Until Screening Begins No Hiring Range $50,000 – $63,036 per year Full-Time/Part-Time Full-Time: Benefits Eligible Working Conditions

While performing the duties of this job, the employee is regularly required to sit; use hands to handle, or feel; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand; reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Additional Working Conditions Special Instructions to Applicants

All applications must be submitted online at workforum.memphis.edu. Applicants must complete all applicable sections of the online application to be considered for a position. Please upload a cover letter, resume, and reference list after completing your application, if required by the system. Required work experience is based on full time hours. Part time work experience will be prorated as listed. Candidates who are called for an interview must notify the Department of Human Resources in writing of any reasonable accommodation needed prior to the date of the interview.

Is this posting for UofM employees only? No Positions Supervised

This position may supervise graduation coaches, graduate assistants, and student workers.

Knowledge, Skills, and Abilities

Consistently reliable and dependable. Strong commitment to customer service excellence. Builds strong relationships with all levels of employees. Ability to make right decisions based on perceptive and analytical processes.
Supports decisions or recommendations with accurate information or reasoning.
Can effectively handle a variety of complex and difficult problems or tasks at once. Makes well reasoned and timely decisions based on careful, objective review and informed analysis of available considerations and factors.

Additional Position Information Benefits of Employment (Applies to full-time, non-police employees only)

Job Duties Duties & Responsibilities Serves as part of the department’s leadership team. Performs upper-level administrative duties, such as preparing and monitoring annual reports and assessment plans. Maintains current knowledge of all policies, procedures, rules, and regulations, and provides guidance to staff and students to ensure compliance. Participates in goal setting, performance evaluations, budget-related decisions, and long-range strategic planning for the department. Documents student learning and program evaluation, and craft the assessment plans for individual programs or services. Serves as a departmental representative in the absence of the director. Duties & Responsibilities Provides personal, academic, cultural support, and assist with planning and conducting
programs, events, and conferences to multicultural students and student organizations and accompany/chaperon students on out of town leadership conferences. Duties & Responsibilities Works collaboratively and serves as primary liaison between other divisions and
departments (i.e., Student Leadership & Involvement, Career Services, Educational Support Services, Student Conduct,
African & African American Studies) throughout campus and serve on division and university-wide committees/groups including but not limited to: Cultural Programs, Student Success Teams, Title IX Programs, and Retention and
Graduation Initiatives. Duties & Responsibilities Leads department initiatives and programs including Multicultural Leadership Retreat,
Student Leadership Development,. Serves as primary advisor to designated Registered Student Organizations. Assist with major programming, i.e., Hispanic Heritage Month, Black History Month, Diversity Ambassadors and Multicultural Festival. Executes contracts for artists and speakers for student programming. Duties & Responsibilities Provides direct supervision of Graduation Coach, Graduate Assistant(s), student
worker(s), and interns including but not limited to: hiring, training, facilitating meetings/
retreats, evaluation of personnel in areas of responsibility, consistent developmental
feedback, coaching, and reprimanding. Duties & Responsibilities Attends University sponsored recruitment events (New Student Orientation, Campus Day etc.) on and off campus. Greets and advises students and parents; conduct presentations/workshops on multicultural and diversity education. Duties & Responsibilities Oversees timely, effective, consistent, and efficient departmental communications,
marketing, promotion, and branding efforts to enhance the department’s presence
across campus. Duties & Responsibilities Possesses signing privileges and authority of all departmental and student organization
financial transactions. Duties & Responsibilities Performs other duties as assigned.

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