Assistant Director, Multicultural Affairs

University Of Memphis East; Memphis (TN); On-site; USD 50,000 - 64,000; Full time

Job summary

The University Of Memphis East is seeking a staff member for a leadership role involving administrative duties, student support, and collaboration across departments. Candidates should possess a Master’s degree and relevant experience, with a commitment to serving a diverse population and ensuring student success.

Qualifications

• Master’s degree in the relevant area.
• Three years of appropriate experience.
• One year of supervisory or program management experience.

Responsibilities

• Perform upper-level administrative duties and maintain compliance with policies.
• Provide support to multicultural students and assist with planning programs.
• Supervise staff and student workers, including hiring and training.

Skills

Customer Service Excellence

Reliability

Analytical Skills

Education

Master's degree

Job description

University of Memphis Career Opportunities

Campus Location

Campus Location Main Campus (Memphis, TN)

Position Number

Position Number 008969

Category

Category Staff (Hourly/Monthly)

Department

Minimum Position Qualifications

Master’s degree in the relevant area and three (3) years of appropriate experience. Plus one (1) year of supervisory or program management experience.

Special Conditions

All applications must be submitted online at workforum.memphis.edu

Applicants must complete all applicable sections of the online application in order to be considered for a position. Please upload a cover letter, resume, and reference list after completing your application, if required by the system.

Candidates who are called for an interview must notify the Department of Human Resources in writing of any reasonable accommodation needed prior to the date of the interview.

Work Schedule

Monday – Friday
8:00 a.m. – 4:30 p.m.
May need to work/travel beyond normal work schedule.

Posting Date

Posting Date 06/11/2025

Closing Date

Closing Date 06/22/2025

Open Until Screening Begins No

Hiring Range

Hiring Range $50,000 - $63,036 per year

Full-Time/Part-Time

Working Conditions

While performing the duties of this job, the employee is regularly required to sit; use hands to handle, or feel; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand; reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Additional Working Conditions

Special Instructions to Applicants

All applications must be submitted online at workforum.memphis.edu.

Applicants must complete all applicable sections of the online application to be considered for a position. Please upload a cover letter, resume, and reference list after completing your application, if required by the system. Required work experience is based on full time hours. Part time work experience will be prorated as listed.

Candidates who are called for an interview must notify the Department of Human Resources in writing of any reasonable accommodation needed prior to the date of the interview.

Is this posting for UofM employees only?

Is this posting for UofM employees only? No

Positions Supervised

This position may supervise graduation coaches, graduate assistants, and student workers.

Knowledge, Skills, and Abilities

Consistently reliable and dependable.

Strong commitment to customer service excellence.

Builds strong relationships with all levels of employees.

Ability to make right decisions based on perceptive and analytical processes.
Supports decisions or recommendations with accurate information or reasoning.
Can effectively handle a variety of complex and difficult problems or tasks at once.

Makes well reasoned and timely decisions based on careful, objective review and informed analysis of available considerations and factors.

Additional Position Information

Benefits of Employment (Applies to full-time, non-police employees only)

Job Duties

Duties & Responsibilities

Serves as part of the department’s leadership team. Performs upper-level administrative duties, such as preparing and monitoring annual reports and assessment plans. Maintains current knowledge of all policies, procedures, rules, and regulations, and provides guidance to staff and students to ensure compliance. Participates in goal setting, performance evaluations, budget-related decisions, and long-range strategic planning for the department. Documents student learning and program evaluation, and craft the assessment plans for individual programs or services. Serves as a departmental representative in the absence of the director.

Duties & Responsibilities

Provides personal, academic, cultural support, and assist with planning and conducting
programs, events, and conferences to multicultural students and student organizations and accompany/chaperon students on out of town leadership conferences.

Duties & Responsibilities

Works collaboratively and serves as primary liaison between other divisions and
departments (i.e., Student Leadership & Involvement, Career Services, Educational Support Services, Student Conduct,
African & African American Studies) throughout campus and serve on division and university-wide committees/groups including but not limited to: Cultural Programs, Student Success Teams, Title IX Programs, and Retention and
Graduation Initiatives.

Duties & Responsibilities

Leads department initiatives and programs including Multicultural Leadership Retreat,
Student Leadership Development,. Serves as primary advisor to designated Registered Student Organizations. Assist with major programming, i.e., Hispanic Heritage Month, Black History Month, Diversity Ambassadors and Multicultural Festival. Executes contracts for artists and speakers for student programming.

Duties & Responsibilities

Provides direct supervision of Graduation Coach, Graduate Assistant(s), student
worker(s), and interns including but not limited to: hiring, training, facilitating meetings/
retreats, evaluation of personnel in areas of responsibility, consistent developmental
feedback, coaching, and reprimanding.

Duties & Responsibilities

Attends University sponsored recruitment events (New Student Orientation, Campus Day etc.) on and off campus. Greets and advises students and parents; conduct presentations/workshops on multicultural and diversity education.

Duties & Responsibilities

Oversees timely, effective, consistent, and efficient departmental communications,
marketing, promotion, and branding efforts to enhance the department’s presence
across campus.

Duties & Responsibilities

Possesses signing privileges and authority of all departmental and student organization
financial transactions.

Duties & Responsibilities

Performs other duties as assigned.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you possess a Master's degree?
  • yes
  • no
• * Do you have experience in higher education?
  • Yes
  • No
• * Describe your experience working with a diverse population?

  (Open Ended Question)